Ku Jean En
Malacca, Melaka,04
Summary
1. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
2. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
3. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
Certifications
2
2
Languages
Work History
Color Run Event Crew
Event Crew ( Medal )
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted in post-event evaluations to identify areas for improvement or growth opportunities within the organization''s planning process.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Oversaw event operations to keep running smoothly.
The Whale Tea
Tea Barista
05.2023 - 07.2023
- Followed exact recipes for mixing and preparing beverage and food items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Excellent communication skills, both verbal and written.
JH Pastry
Service Crew
03.2023 - 05.2023
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved pastry displays for better visual appeal and increased sales.
- Inspected goods to establish accurate pricing and labeling.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained a clean and organized workstation, ensuring a safe and efficient work environment.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts - Accounting, Economic, Business Management
Sunway College
Subang, Selangor 04.2001 -
Arts
SMK GAJAH BERANG
Malacca, Melaka03.2023
Skills
Microsoft Word
Friendly, Positive Attitude
Good Telephone Etiquette
Computer Skills
Data Entry
Google Drive
Customer Service
Attention to Detail
Certification
SPM Result
Timeline
The Whale Tea
Tea Barista
05.2023 - 07.2023
JH Pastry
Service Crew
03.2023 - 05.2023
Associate of Arts - Accounting, Economic, Business Management
Sunway College
04.2001 -
Color Run Event Crew
Event Crew ( Medal )
Arts
SMK GAJAH BERANG