Krithiga Ravindaran

• Facilitated team-building events and workshops that fostered collaboration, trust, and camaraderie among employees.
• Streamlined HR processes for increased efficiency through the introduction of digital tools and automation.
• Evaluated compensation structures to ensure internal equity while remaining competitive in external marketplaces.
• Ensured compliance with labor laws and regulations by staying abreast of current legislation and updating company policies accordingly.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Educated employees on company policy and kept employee handbook current.
• Designed robust compensation and benefits packages to attract top employees.
• Maintained strict confidentiality of all payroll information and records.
• Managed payroll data entry and processing for 30 employees to comply with predetermined company guidelines.
• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
• Created new hire and termination documents for payroll.
• Resolved payroll discrepancies quickly and successfully.
• Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
• Streamlined payroll processing by implementing an automated timekeeping system.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Completed payroll accurately and timely to meet employee expectations.
• Developed and implemented payroll procedures to streamline workflow.
• Performed data entry tasks and maintained accurate records of employee payroll information.
• Reduced procurement costs for the region with strategic sourcing and contract negotiations.
• Collaborated with procurement team to resolve discrepancies and improve purchasing processes.
• Negotiated vendor contracts for cost-effective procurement of hardware, software, and services.
• Implemented new HRIS software for enhanced employee management and tracking capabilities.
• Streamlined office operations for increased efficiency by organizing files, records, and documents.

• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Designed robust compensation and benefits packages to attract top employees.
• Educated employees on company policy and kept employee handbook current.
• Directed hiring and onboarding programs for new employees.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Developed succession plans and promotion paths for staff.
• Conducted company-wide town hall meetings to convey updates.
• Processed employee claims involving performance issues and harassment.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Managed payroll data entry and processing for 30 employees to comply with predetermined company guidelines.
• Maintained strict confidentiality of all payroll information and records.
• Created new hire and termination documents for payroll.
• Completed payroll accurately and timely to meet employee expectations.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Prepared and submitted payroll taxes and reports to regulatory agencies.

Employee Management

• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Ensured and updated company policies based on latest updates.
• Filed paperwork, sorted and delivered mail and maintained office organization.
• Organized new employee orientation schedules for new hires.
• Assisted with on-boarding process of 250 new hires in year 2022 - 2023
• Tracked various statistics and kept detailed records to support human resources department.
• Processed and prepared relevant documentation for employee actions such as new hires, grievance resolutions and terminations.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Updated employee files with new details such as changes in address or salary levels.
• Provide administrative support and assist with management assigned tasks.
• Liaising with all government agencies to ensure adherence to compliance laws and regulations.
• Manage and planned yearly training requirements.

Payroll Management

• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination benefits for employees.
• Created plans and communicated deadlines to complete payroll on time.
• Accurately prepared weekly and monthly payroll and tracking data.
• Ensured and prepared on time payments and information submission to statutory bodies such as LHDN, SOCSO, KWSP and HRDCorp
• Ensuring timely salary payouts are done with zero errors.
• Handle and prepared required documentation for tax clearance and tax filing application for Expatriates
• Ensured distribution of employee pay slips, EA and PCB II forms whenever required.
• Prepared and submitted E form on behalf of organization on yearly basis to LHDN before deadline.
• Maintains payroll processing system and records by gathering, calculating, and inputting data
• Answers staff questions about wages, deductions, attendance, and time records
• Maintained employee privacy and protected payroll operations by keeping all information confidential.

Immigration Management

• Immigration support - Including coordinating all requirements of immigration from initial consultation, eligibility assessments, technical advisory drafts and preparation of immigration documentations.)
• Liaising with relevant authorities for immigration cases.
• Have clear overview on ongoing cases and manage escalations timely and professionally.
• Focal Point for ESD and MDEC Malaysian Immigration portal management.
• Responsible for all Immigration issues and operations, remaining up to date with changes to legislation.
• Kept track of Expats and their dependents visa expiry date and perform renewal when required
• Prepared and applied companies yearly projection request on ESD and MDEC website.

• Assisting with day to day efficient operation of human resources
• Handling monthly payroll and yearly forms for employees and carry out administration of all statutory requirements
• Manage employee pay slip distribution process
• Provide relevant input for preparation of payroll journal
• Manage employees claims process which may include claim verification and disbursement
• Maintain and update employees personal information in employee file and payroll system
• Responsible to generate and prepare timely submission of statutory contributions of EPF,Socso and Income Tax
• Preparing related documents for Socso claim & report form to labour department
• Conduct orientation program for new employees
• Keeping track of employees' attendance or absenteeism and report to relevant Managers
• Attend to all external & internal matters related to the employment of foreign workers E.g Working permit renewal, insurance etc
• Liaising with all government agencies to ensure adherence to compliance laws and regulations
• Undertake any other ad-hoc tasks that is assigned by Management from time to time
• Provide updates on HR policy changes to employees to satisfy compliance and state laws.
• Maintained human resources regulatory compliance with local, state and federal laws.

• Manage inbound/outbound calls for Employment, Education, Reference and Licensing
• Verification
• Maintain effective record keeping for all calls handled
• Ensure all verification sent out are followed up on in a timely manner
• Quality assurance and data review of information obtained for verification
• Communicate effectively and efficiently to all parties involved in obtaining verification information
• Meet daily, weekly and monthly goals are met.

• Assisted in developing fair HR policies and ensuring employees understand and comply with them
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Act as the point of contact regarding labor legislation issues
• Measure employee retention and turnover rates
• Oversee daily operations of the HR department
• Work with company CEO and/or Director to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees
• Administer or change benefits, health plans, insurance plans, etc
• Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Promote a positive and open work environment where employees feel comfortable speaking up about issues
• Processes company's payroll every pay period
• Maintain payroll processing and records by gathering, calculating, and inputting data
• Manage employee pay slip distribution process
• Manage employees claims process which may include claim verification and disbursement
• Computes employee take-home pay based on time records, benefits, and taxes
• Responsible to generate and prepare timely submission of statutory contributions of EPF, Socso and Income Tax

• To create a warm welcome and fantastic member experience
• To handle member's administrative enquiries and issues
• The Customer Service Officer must maintain constant communication with the Front of House Manager on all aspects of club responsibilities and activities
• It is paramount to the success of the club and company, that the Customer Service Officer maintains an open line of communication on any club-related matters
• Daily interface with the Reception Team
• Attend regular department meetings
• To assist all enquiries and forward them to the correct departments.
• Completing all reports and submitting to the Front of House Manager