KRISSHANTINI RAMANI
Executive Admin
Puchong
Summary
Dynamic and professional individual with excellent communication and customer service skills. Builds strong rapport with customers through positive engagement, ensuring their satisfaction. Highly committed to providing outstanding product demonstrations that showcase the value and benefits of the offerings. Possesses strong analytical, communication, and teamwork skills, allowing for seamless adaptation to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and unwavering commitment to continuous learning and personal growth.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work History
Promoted Executive Admin (Full Time)
Greatland Travel Tours
05.2022 - 05.2024
- Complete administrative support for the management team
- Plan monitoring
- Evaluation of file management and document appropriateness
- File upkeep
- Liaise with drivers, in terms of scheduling of planning they're trips
- Handling daily fuel records.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
Customer Services (Full Time)
Greatland Travel Tours
01.2020 - 01.2022
- My job are basically welcoming guests, forwarding inbound calls, organizing mail, and directing visitors to the right office
- It involves maintaining a neat reception area, providing clear information, collecting mail and deliveries, adhering to safety protocols, and maintaining stock inventories
- Additionally, it involves updating calendars and setting up meetings.
- Boosted sales performance with exceptional product knowledge and persuasive communication skills.
- Maintained up-to-date knowledge of industry trends and competitor offerings in order to provide informed recommendations tailored to individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
No Degree - Business Administration
Spectrum International College Of Technology
The Main Place Mall, Subang Jaya, Selangor. 04.2020 - 05.2021
Certificate In Graphic Design - undefined
Spectrum International College Of Technology
01.2020 - 05.2021
Sekolah Kebangsaan Pusat Bandar Puchong 2
Pusat Bandar Puchong, Selangor. 01.2016 - 05.2020
Inspiros International School
Bandar Puchong Jaya, Selangor, Malaysia 01.2015 - 05.2020
Skills
Teamwork
Empathy
Communication
Leadership
Time & Billing: Transcription
Social Media Platform Management
Provide customer care to internal and external
Additional Information
Ordering Supplies for Office Equipment
Spreadsheets for processing orders of office supplies.
Languages
Tamil
Native language
English
Intermediate
B1
Malay
Upper intermediate
B2
Timeline
Promoted Executive Admin (Full Time)
Greatland Travel Tours
05.2022 - 05.2024
No Degree - Business Administration
Spectrum International College Of Technology
04.2020 - 05.2021
Customer Services (Full Time)
Greatland Travel Tours
01.2020 - 01.2022
Certificate In Graphic Design - undefined
Spectrum International College Of Technology
01.2020 - 05.2021
Sekolah Kebangsaan Pusat Bandar Puchong 2
01.2016 - 05.2020
Inspiros International School
01.2015 - 05.2020
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