Krishnaveni Palaniapan
Export Control Specialist
Kulim, Kedah,02
Summary
Adept Export Control Specialist with a proven track record at Infineon Technologies Kulim Sdn Bhd, enhancing compliance and quality control through meticulous documentation and supplier collaboration. Skilled in computer applications, including SAP, and fluent in Malay and English, I excel in fostering team performance and customer satisfaction. Expert in US, EU, and MY export regulations, demonstrating a keen ability to classify items accurately and secure necessary licenses.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Export Control Specialist
Infineon Technologies Kulim Sdn Bhd
Kulim, Kedah
01.2016 - Current
- Reviewed and approved supplier production processes, verifying outputs for quality control and documenting for archival.
- Collaborated with vendors and suppliers to procure necessary equipment and components for controls projects.
- Ensured compliance with industry standards and regulations through thorough documentation of all control-related activities.
- Coordinated with other departments such as engineering or maintenance to ensure seamless integration of new controls technology into existing processes or facilities.
Customer Service Coordinator
DB Schenker (M) Sdn Bhd
Kulim, Kedah
01.2011 - 09.2011
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained accurate records of customer interactions, tracking trends and identifying opportunities for improvement.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Mentored junior team members, fostering a positive work environment and boosting overall team performance.
Education
BBA - Logistics And Transportation
Northern University
Changloon, Kedah, Malaysia 09.2011 - 10.2015
Skills
Computer Proficiency
> Microsoft Word, Excel and PowerPoint application
Language skills
Malay language; Excellent in both oral and writing skills
English language; Excellent in both oral and writing skills
Good in SAP and Trade Automation system
Know the US, EU and MY Export Control regulations
>Knows on how to classify an item based on the technical specification of an item
Experienced in applying licenses
Languages
Tamil
Native language
English
Proficient
C2
Malay
Proficient
C2
Timeline
Export Control Specialist
Infineon Technologies Kulim Sdn Bhd
01.2016 - Current
BBA - Logistics And Transportation
Northern University
09.2011 - 10.2015
Customer Service Coordinator
DB Schenker (M) Sdn Bhd
01.2011 - 09.2011
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