Krishnaveni M.Gopal
Licenced Tourist Guide
No.43, Jalan Kangkong, Taman Sri Lalang, Kota Tinggi ,Johor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Licenced Malaysian Tourist Guide
Freelance
Johor
12.2014 - Current
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
QA/QC Manager
Lafarge Concrete Industries (M) Sdn.Bhd
Johor
03.2015 - 09.2015
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
Multi Site QA Manager
SC Johnson Manufacturing (M) Sdn.Bhd
Johor
01.2014 - 06.2014
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong communication and organizational skills through working on group projects.
QA Manager
Vision Cast Sdn.Bhd
Johor
08.2007 - 12.2012
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Reported production malfunctions to managers and production supervisors.
- Implemented new quality assurance and customer service standards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Created and maintained quality management systems to align with industry standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Provisional Lead Auditor
AAI SEA Certifications, AFAQ AFNOR International
Johor
03.2007 - 08.2007
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor Degree Of Science (B.Sc Hons) - Applied Chemistry
University of Malaya
Kuala Lumpur 05.2001 - 12.2004
Professional Tour Guide - Tourism And Hospitality
Global Tourism And Hospitality
Johor 03.2014 - 08.2014
Skills
Quality control guidelines
undefinedTimeline
QA/QC Manager
Lafarge Concrete Industries (M) Sdn.Bhd
03.2015 - 09.2015
Licenced Malaysian Tourist Guide
Freelance
12.2014 - Current
Professional Tour Guide - Tourism And Hospitality
Global Tourism And Hospitality
03.2014 - 08.2014
Multi Site QA Manager
SC Johnson Manufacturing (M) Sdn.Bhd
01.2014 - 06.2014
QA Manager
Vision Cast Sdn.Bhd
08.2007 - 12.2012
Provisional Lead Auditor
AAI SEA Certifications, AFAQ AFNOR International
03.2007 - 08.2007
Bachelor Degree Of Science (B.Sc Hons) - Applied Chemistry
University of Malaya
05.2001 - 12.2004
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