KRISHANRAM STEVEN

• Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
• Enhanced customer satisfaction by resolving issues promptly and professionally.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.

● Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.
● Seek ways to cut waste and decrease operational costs.
● Maintain quality control for all food served.

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Built strong relationships with key stakeholders, enhancing partnerships and fostering mutual growth opportunities.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.