Slow Jogging
Kong Sing Ying @ Janice
Personal Assistant
Kota Kinabalu,12
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Personal Assistant/Supervising Manager
Crepe Express & CL Times
01.2023 - Current
- Responded to other correspondence to facilitate communication and enhance business processes.(
- Assisted in preparation of presentations and reports, contributing to well-informed decision making.
- Monitored expenses closely, maintaining organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Accomplished project deadlines by assisting with task completion whenever required.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.(Crepe Express)
- Assisted processed payroll for salaried and hourly employees.
- Key in 6 branches of CL Times in out and transfer stock, stock check every months.
Freelancer Beautician
Self-employeed
Kota Kinabalu, Sabah
01.2019 - 12.2022
- Performed beauty treatments for improved skin health, including facials, peels.
- Developed customized treatment plans based on individual client needs and goals to achieve optimal results.
Therapist Consultant
True Harmony Sdn Bhd
Kota Kinabalu, Sabah
01.2011 - 01.2022
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Facilitated group therapy sessions, promoting supportive environment for shared learning and growth.
- Documented patient information, treatment plans, and patient responses.
Beauty Salon Owner
Self Employed Services
Kota Kinabalu, 12
04.2012 - 10.2016
- Streamlined appointment booking process with implementation of online scheduling system, resulting in improved customer convenience.
- Managed daily operations, ensuring smooth workflows and efficient staff scheduling for enhanced customer experiences.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Consulted with customers to assess needs and propose optimal solutions.
Beautician
Kose Beauty Centre
Kota Kinabalu, Sabah
11.2010 - 01.2011
- Maintained clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed various beauty treatments for improved skin health, including facials, peels.
- Collaborated with team members for efficient scheduling and coordination of clients'' appointments.
- Assisted management with inventory control, ordering supplies as needed to maintain adequate stock levels for all services offered.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Admin Clerk
Direct Communication
Kota Kinabalu, Sabah
07.2010 - 11.2010
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Processed payroll for salaried and hourly employees
Admin Clerk & Supervisor Cold Room Store Keeper
Fook Soon Seafood Product Sdn. Bhd.
Kudat, Sabah
01.2003 - 05.2010
- Maintained filing system and organized customer documents for easy retrieval of information. (First 2 years)
- Enhanced office organization with regular maintenance of files, records, and supplies inventory. (First 2 years)
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations. (First 2 years)
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Reduced order processing time by efficiently organizing stock and maintaining clean, easily navigable warehouse space.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed payroll for salaried and hourly employees
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Maintained filing system and organized customer documents for easy retrieval of information
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
Account Clerk (Trainee)
Phoenix Engineering Sales Sdn.Bhd.
Kota Kinabalu, 12
11.2002 - 12.2002
- Responsible for assistant account
- Typist
- Filling document
- Processed payroll for salaried and hourly employees
Education
Secretarial Training, Malaysia
AMC The School Of Business
Kota Kinabalu, Sabah, Malaysia 01.2002 - 12.2002
Skills
Calendar Management
Client Relations
Customer Service
Strong Communication Skills
Interests
Hiking
Timeline
Personal Assistant/Supervising Manager
Crepe Express & CL Times
01.2023 - Current
Freelancer Beautician
Self-employeed
01.2019 - 12.2022
Beauty Salon Owner
Self Employed Services
04.2012 - 10.2016
Therapist Consultant
True Harmony Sdn Bhd
01.2011 - 01.2022
Beautician
Kose Beauty Centre
11.2010 - 01.2011
Admin Clerk
Direct Communication
07.2010 - 11.2010
Admin Clerk & Supervisor Cold Room Store Keeper
Fook Soon Seafood Product Sdn. Bhd.
01.2003 - 05.2010
Account Clerk (Trainee)
Phoenix Engineering Sales Sdn.Bhd.
11.2002 - 12.2002
Secretarial Training, Malaysia
AMC The School Of Business
01.2002 - 12.2002
Similar Profiles
MARIAMA DIALLOMARIAMA DIALLO
Cashier and Kitchen Worker at Crepe HouseCashier and Kitchen Worker at Crepe House
Gloria MabialaGloria Mabiala
Team Member at Chef De CrepeTeam Member at Chef De Crepe
Meagan HoopesMeagan Hoopes
Truck Manager at Le CrepeTruck Manager at Le Crepe