Komala Valli A/P Anparasan

● Conducted outbound calls to potential customers to promote Maxis products and services, including mobile plans, broadband, and value-added services.

● Provided detailed information on Maxis offerings, pricing plans, and promotions to drive sales and meet customer needs.

● Actively listened to customer inquiries, identified needs, and recommended suitable products and services.

● Consistently met or exceeded sales targets by effectively engaging customers and promoting relevant products.

● Maintained and updated customer databases, ensuring accurate information was recorded and follow-ups were timely.

● Handled customer objections and provided appropriate solutions to ensure customer satisfaction and loyalty.

● Collaborated with the sales and customer service teams to ensure smooth product delivery and service activation.

● Managed customer feedback, tracked complaints, and worked to resolve issues efficiently.

● Utilized CRM software to log calls, monitor sales activity, and ensure accurate reporting.

● Delivered exceptional customer service, ensuring all interactions were positive, professional, and aligned with Maxis standards.

● Conducted thorough inspections of outgoing products to ensure they met quality standards.

● Verified product specifications, labeling, and packaging to ensure compliance with company guidelines.

● Coordinated with production teams to address quality concerns and implement corrective actions.

● Monitored and reported defects or discrepancies in products, initiating investigations when necessary.

● Ensured proper documentation and records for quality control checks, including test results and inspections.

● Compiled and generated detailed quality control reports for management review.

● Maintained and organized all quality control paperwork, ensuring accurate record-keeping for audits.

● Assisted in maintaining a clean and organized quality control environment.

● Worked closely with the quality assurance team to ensure seamless quality processes.

● Conducted product testing and analysis to identify potential quality improvements.

● Reviewed and updated quality control procedures to maintain industry standards.

● Provided feedback to production teams on improving product quality and efficiency.

● Conducted thorough inspections of outgoing products to ensure they met quality standards.

● Verified product specifications, labeling, and packaging to ensure compliance with company guidelines.

● Coordinated with production teams to address quality concerns and implement corrective actions.

● Monitored and reported defects or discrepancies in products, initiating investigations when necessary.

● Ensured proper documentation and records for quality control checks, including test results and inspections.

● Compiled and generated detailed quality control reports for management review.

● Maintained and organized all quality control paperwork, ensuring accurate record-keeping for audits.

● Assisted in maintaining a clean and organized quality control environment.

● Worked closely with the quality assurance team to ensure seamless quality processes.

● Conducted product testing and analysis to identify potential quality improvements.

● Reviewed and updated quality control procedures to maintain industry standards.

● Provided feedback to production teams on improving product quality and efficiency.