KOK POH ONG
STEAM TRAINER
Kulim, Kedah,02
Summary
Dynamic professional with a proven track record in training delivery and ICT development, notably at ColourCoding Maker Space. Excelled in roles from STEAM Trainer to Branch Operations Manager, enhancing team performance and customer satisfaction. Skilled in motivating teams and leveraging online & offline publication know-how, significantly contributing to organizational growth.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
STEAM Trainer
ColourCoding Maker Space
11.2018 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Co-Author of IT and Computer textbook for Malaysian Chinese Independent Secondary Schools under DongJiaoZong authorization.
Editor in Chief
UPH Publication Sdn. Bhd.
04.2009 - 08.2018
- Liaised with Managing Editor to supervise daily operations and set production and performance goals.
- Increased readership through strategic content planning and audience engagement techniques.
- Developed company webpage to promote e-marketing.
- Adhered to ethical guidelines and standards to promote responsible publication and media practices.
Secondary Science Teacher
ChongHwa Independent High School
01.1995 - 06.2008
- Planned, prepared, and taught lesson plans, giving students individual support.
- Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
Branch Operations Manager
FOTOKEM Sdn. Bhd.
Klang, Selangor
05.1992 - 11.1994
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Performed monthly compliance checks.
Education
Bachelor of Science - Human Development Science
Universiti Pertanian Malaysia
Serdang, Selangor 07.1988 - 07.1992
Skills
Training delivery
Motivation Techniques
Course design
Task Delegation
ICT Development
Online & Offline Publication Know-how
Robotic & Electronic
Translation (English -Chinese -Malay)
Timeline
STEAM Trainer
ColourCoding Maker Space
11.2018 - Current
Editor in Chief
UPH Publication Sdn. Bhd.
04.2009 - 08.2018
Secondary Science Teacher
ChongHwa Independent High School
01.1995 - 06.2008
Branch Operations Manager
FOTOKEM Sdn. Bhd.
05.1992 - 11.1994
Bachelor of Science - Human Development Science
Universiti Pertanian Malaysia
07.1988 - 07.1992
Similar Profiles
Behar BinakuBehar Binaku
Volunteer at Boiler MakerVolunteer at Boiler Maker
Sahib SinghSahib Singh
Mechanical Engineer at Maker Store Pty LtdMechanical Engineer at Maker Store Pty Ltd
Katrina EarleKatrina Earle
Dairy Farm Hand at Maker FarmsDairy Farm Hand at Maker Farms