Summary
Overview
Work History
Education
Skills
Timeline
Generic

Koko Quah

Malaysia

Summary

ABOUT ME : Having experience in the service industry I believe that it is important to be a team player to ensure efficiency and timeliness on tasks. I am a person who is very willing to learn, teachable and a fast learner. I take pride in the work that I have done and I accomplish my tasks with the best of my abilities.

Overview

13
13
years of professional experience

Work History

Fine Jewelry Sales Associate

PANDORA
Singapore
07.2017 - Current
  • Provided excellent customer service to exceed customer expectations
  • Completed all daily activities in a timely manner, including morning briefing and daily email
  • Cleaned the jewelry cases each day by dusting and using glass cleaner to ensure displays were pristine
  • Maintained harmonious visual marketing guidelines
  • Mentored new sales associates on store return policies and customer service techniques
  • Utilized bilingual skills to help other sales associates close sales with malay speaking customers whenever needed
  • Recommended products to customers and remained up-to-date on product knowledge
  • Replenished merchandise from inventory during downtime when stock became low
  • Educated customers on jewelry product care.

Sales Advisor

Club Monaco
Singapore
05.2015 - 05.2017
  • Experienced in daily store stock count and yearly stock take
  • Familiar with latest fashion trend and visual merchandise
  • Product feedback
  • Transferred or stock consolidation and defective item
  • The whole process includes basic company knowledge, operating sides, daily routines to cashiering (POS machines)
  • Listened to customer details and offered matching solutions to meet a wide range of requirements.

Sales Advisor

Designer's Club Boutique
Singapore
12.2012 - 12.2014
  • Quality Control of the products, Stock allocation
  • Daily store operation, Store display, Stock count Receiving and despatch of delivery
  • Staff training (Product knowledge, POS procedures, Company policy)
  • Achieving store targets, providing quality customer service and keeping good relationship with customers in order to build brand loyalty.

Waitress

Ban Heng Restaurant
Singapore
02.2011 - 12.2012
  • Bussed, cleared, cleaned and set tables in quiet and efficient manner
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
  • Folded napkins throughout the day to maintain an adequate supply
  • Used cash registers and credit card machines to cash out customers, handling up to $50000 in cash per event.

Education

undefined

S.M.K Raja Muda Musa

undefined

S.K Raja Muda Musa

Skills

Language: English, Chinese, Malay, Cantonese

Timeline

Fine Jewelry Sales Associate

PANDORA
07.2017 - Current

Sales Advisor

Club Monaco
05.2015 - 05.2017

Sales Advisor

Designer's Club Boutique
12.2012 - 12.2014

Waitress

Ban Heng Restaurant
02.2011 - 12.2012

undefined

S.M.K Raja Muda Musa

undefined

S.K Raja Muda Musa

Similar Profiles

CREATE PROFILE
Koko Quah