Kok Loeng Woon
Kuala Lumpur
Summary
A dynamic Sales Manager with a proven track record at Marti Ecza Deposu, I excel in building client relationships and leading high-performing teams to exceed sales targets. Skilled in strategic planning and sales strategy development, I've significantly increased sales revenue through innovative solutions and effective team training. My approach combines relationship building with robust sales expertise for outstanding results.
Overview
6
6
years of professional experience
Work History
Sales Manager
Marti Ecza Deposu
03.2021 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
Salesperson
Su Ecza Deposu
07.2018 - 01.2021
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Education
Degree - Business Marketing
Taylor's University
Subang Jaya05.2009
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Sales presentations
- Sales strategy development
- Strategic planning
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Sales processes
- Sales reporting
- New business development
- Performance management
- Empowers high-performing sales teams
- Lead generation
- Business development and planning
Languages
English
Beginner (A1)
Chinese (Mandarin)
Beginner (A1)
Malay
Beginner (A1)
Timeline
Sales Manager
Marti Ecza Deposu
03.2021 - 04.2024
Salesperson
Su Ecza Deposu
07.2018 - 01.2021
Degree - Business Marketing
Taylor's University
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