Hi, I’m
Kok Leng Chin
Program Manager
George Town, Penang
Summary
Results-driven Consultant experienced in project leadership and analytical thinking. Enhanced project delivery efficiency through tailored technology solutions, resulting in measurable improvements in client satisfaction. Focused on delivering strategic insights and fostering team collaboration to drive impactful outcomes in dynamic environments.
Overview
4
years of professional experience
Work History
Dell Technologies
Consultant, Project/Program Management Consultant
01.2023 - 08.2026
Job overview
- Collaborated with cross-functional teams to enhance project delivery efficiency.
- Analyzed client requirements to develop tailored technology solutions.
- Facilitated workshops to educate clients on new software implementations and best practices.
- Conducted market research to inform product development strategies and client recommendations.
- Streamlined project management processes, resulting in improved timeline adherence and resource allocation.
- Developed comprehensive reports outlining project outcomes and areas for improvement.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
- Optimized supply chain operations for clients, reducing costs and improving efficiency through strategic vendor management.
- Improved organizational efficiency, overhauling outdated operational procedures with innovative, tech-driven solutions.
Education
Bolton InstituteUnited Kingdom
Bachelor of Science from Computer Science
04.2001
Skills
Project management
Project leadership
Team leadership
Process enhancement
Process optimization
Client management
Best practices
Client relationships
Customer management
Stakeholder management
Risk assessment
Strategic planning
Performance tracking
Analytical thinking
Problem-solving
Team leadership
Operational processes
Continuous improvement
Leadership coaching
Attention to detail
Issue resolution
Effective communication
Active listening
Timeline
Consultant, Project/Program Management Consultant
Dell Technologies
01.2023 - 08.2026
Bolton Institute
Bachelor of Science from Computer Science
04.2001