Kok Keong Loh

• Provided consultancy to optimize workforce allocation for small and medium enterprises.
• Review output and identify quality concerns, suggesting potential solutions.
• Inculcate improvement culture specifically in Lean Design of the processes, SOP and work instructions.
• Train worker/staff on Lean Improvement Methodologies.
• Provide Business Process Improvement consultation services to manufacturing companies using Lean 6 Sigma, Quality Improvement and System Management.
• Conduct Quality Control & Lean Concept and Tools Trainings.
• Review & Enhance SOPs with Lean Improvement and its best practices in the processes for the clients' processes.
• Advise on automation solutions whenever applicable or value stream mapping of key processes.

• To identify, develop and direct the implementation of business strategy and annual business plan in line with Company's objective, mission & vision.
• Responsible for driving, initiating and accomplishing Continuous Improvement initiatives and expected results in sales revenue, profitability & growth, financial performance, capital efficiency, optimal utilization of resources and product quality.
• To review financial statements & activity reports to determine the status & progress in attaining the objectives and revise business strategy plan in accordance to current market conditions.
• To be responsible for business analysis, forecasting & budgeting of the Company and making recommendations for financial & operational improvements.
• Adopt systematic methodologies for CI projects with proper measurement and documentation.
• Responsible to drive cost saving program across the group and subsidiaries.
• Redesign the business processes wherever possible with Lean & Operation Excellence principles.
• Drive all CI related projects, business plans and activities of the organization.
• To oversee the Company's 12 subsidiaries operation to ensure effective operational management control, services quality and cost effectiveness in resource management.
• Lead and manage the strategic and operational performance of the department, ensuring delivery of department strategies, Key Performance Indicators (KPIs) and objectives, whilst adhering to certification standards & regulatory compliance.

• Directed group's CI initiatives, facilitating progress through values-driven training and workshops.
• Facilitated workshops for mapping value streams and identifying wastes.
• Adopt and implement systematic methodologies for CI projects with proper KPI measurement.
• Led initiatives to streamline business processes across all workflows.
• Led organizational CI initiatives and strategies.
• Conduct Lean Concept and Tools Trainings to all staff. Assess staff on understanding of training materials.
• Evaluated existing procedures to refine and enhance efficiency within main Business Unit operations.

Lead and manage the strategic and operational performance of the department, ensuring delivery of department strategies, Key Performance Indicators (KPIs) and objectives, whilst adhering to certification

standards & regulatory compliance.

Successful deployment of Lean Improvement Systematic through customized methodology to the business

units and support functions (achieved savings RM500k within 24 months).

Successful migration to ISO 9001: 2015 certification on first attempt. (Zero NCR in annual surveillance audits for past 5 years).

Conducted process mapping and time/capabilities studies (TMS) to improve personnel productivity in works/tasks. (>30% in key processes).

Led project teams’ participation in the annual PNB’s Group Quality Convention (won 4th place out of 20 projects in 2015).

• Enhanced risk management understanding through group-wide change programs.
• Facilitated comprehensive system testing to ensure staff readiness for ORMS deployment.
• Created e-learning materials for First Line of Defense deployment program by engaging key stakeholders and collaborating with external consultant.
• Conducted risk assessments for new business units.
• Partnered with business leaders to determine key functional necessities.
• Executed design of assessments tailored to strategic plans and contingency frameworks.

• Managed new product introduction (NPI) & Product Transfer projects across Europe & Asia continents specifically in the production coordination, supply chain logistics setup, change management and as the Project Manager Interface between corporate office and manufacturing plant.
• Handled budget planning and infrastructures setup with aims to ensure sustainability in the ESG concern.
• Established Subject Matter Experts networks, Drove sustainability knowledge sharing and develop sustainability capability across the organization.
• Completed 8 Product Transfer projects from Germany to Malaysia & from Malaysia to China.

• Established plant wide Lean 6Sigma Improvement & Sustainability program for the largest back-end plant.
• Conducted Lean Trainings for identified project members and stakeholders involved in the program.
• Managed multiple cross-functional departments Lean 6S projects and the budget planning and other sustainability programs.
• Completed warehousing project on stock item inventory reduction by 20%.
• Completed Plant Facility Department's energy and environmental cost saving projects which resulted in savings of about RM1 million through redesigned energy used, conservation of waters used in Production, Recycling of precious metals disposal & improved designs of the production lines and facilities.

• Lead and Developed product line quality plans, Ensure ISO standard compliance, Managed the engineering change process and acted as customer liaison for product quality issues and audits.
• Conducted quality improvement tools trainings for engineers, line technicians and production operators.
• Achieved lower product recalls (RMA) by 12%, with saving touching RM300k through intelligent defective batches identification and traceability system.
• Ensured product manufacturability, compliance with customer requirements and transition from prototype to production. (300 million pcs/year)
• Simplified automotive product qualification matrix and facilitated faster Ramp Up.
• Attained A-rated Quality audits in major Automotive customers like Continental, Bosch, Delphi & Hella through adequacy of internal controls based on customer requirements.

• Responsible for End of Line Processes in terms of Yield, Processability & Production.
• Involved in line quality issues related to End of Line processes.
• Yield Reporting on weekly basis to management.
• Proposed Continuous Improvement Actions.
• Prepared knowledge Sharing lessons.