Hi, I’m
VINCENT LOH KOK KEONG
Strategic Management Leader | Specialist In Quality Engineering & Process Reengineering | Driving Operational Excellence With Lean 6 Sigma In Industry 4.0
Kuala Lumpur,Kuala Lumpur
Summary
Seasoned professional with 25+ years in manufacturing and energy, adept at merging traditional operations with digital advancements. Extensive experience in quality management frameworks like APQP/ISO and Lean Six Sigma, facilitating the launch of innovative high-tech products. Currently driving organizational growth through Industry 4.0 and ESG initiatives, with practical knowledge of lithium-ion batteries and semiconductor systems. Demonstrated success in senior leadership roles, enhancing team performance and delivering measurable ROI in challenging environments.
Overview
3
Languages
3
Certificates
25
years of professional experience
Work History
MFS Technology Malaysia Sdn Bhd
Business Process Reengineering Director
04.2026 - Current
Job overview
- Established in 1998, MFS is a pioneering company in Flexible Printed Circuits and PCBA. We primarily engage in High Mix Low Volume (HMLV) production, an inherently dynamic and complex operational model. My role involves enhancing Production Planning and Control to ensure timely delivery through the most efficient allocation of resources.
To achieve these objectives, I manage Industrial Engineering responsibilities, employing a combination of Lean Six Sigma tools and Time Motion Study concepts. Additionally, I am tasked with improving Customer Service Order Management to foster strong customer relationships. - Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed production costing effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
LGCNS Malaysia Sdn Bhd
Sales and Technical Manager
10.2024 - 04.2026
Job overview
- Handle all sales and technical support matters of all business and customers enquiries pertaining to the Lithium-Ion battery (LiB) products.
- Strategize Sales approaches and establish contacts with key industry players in Malaysia.
- Prepare RFQ for customers upon requests. Responsible for price negotiation.
- Establish all technical and training materials for the LiB products and technologies for Malaysia customers and partners.
- Promote LiB products introduction and technologies by presenting in any seminar, meeting or event upon request.
- Responsible for product certifications for LiB products in Malaysia market through SIRIM or any relevant standard body.
- Handle international shipping and logistics matters for LiB shipment from Korea to Malaysia or any country designated.
- Custodian for all LiB technical and certification documentations in Malaysia.
- Interface to Korea Technical team and Factory.
- Key Achievements:
- 1. Attained SIRIM full certification within 9 months which included factory audit to Korea and First Time Pass without any conditional terms.
- 2. Completed the Proof of Study together with Malaysia partners with good results.
- 3. Successfully launched our LIB product for Malaysia market with Deputy Minister of Works.
- 4. Trained and prepared our local partner in commissioning the battery and BSM.
- 5. Established freight logistics partnership for our LIB import which covers custom duty clarification and shipping requirements a d flexibility.
DC Management Resources Sdn. Bhd.
General Manager (Project Advisory Role)
01.2024 - 07.2024
Job overview
- Established cross-functional collaboration frameworks that improved stakeholder communication and enhanced customer satisfaction.
- Optimized workflow processes to increase operational efficiency and reduce overall project costs.
- Defined strategic priorities aligning project objectives with organizational goals to maximize competitive advantage.
- Implemented strategic resource allocation to optimize project deliverables, significantly enhancing client satisfaction through timely and accurate execution.
- Key Achievements:
- 1. Established New KPI defined Job responsibilities description for all departments
- 2. Established SMART KPIs for all HODs ensuring they are aligned with the company goals and objectives.
- 3. Conducted SWOT Analysis for the entire company and charted new focused business areas for expansion.
- 4. Instilled a corporate culture in terms of standardized reporting to management with clear deadlines and directions for targeted tasks and projects.
- 5. Established the proper way of budgeting for the forecasted annual revenue, capex, as well as opex based on normalized historical data with cross functional team participations.
- 6. Established 5S culture in the office environment.
- 7. Inculcated the risk thinking in every new product launching process particularly in the ramp up resources needed and also training adequacy.
The Fine Malaccan Venture
Business Process Improvement/Lean Consultant (Own Business)
01.2018 - 12.2023
Job overview
- Designed and implemented streamlined workflows to improve process efficiency, resulting in enhanced throughput and reduced operational delays.
- Developed quality control frameworks that ensure compliance with industry standards and elevated product consistency.
- Facilitated cross-functional collaboration to align teams on continuous improvement initiatives, boosting organizational agility and responsiveness.
- Analyzed customer feedback and operational data to identify bottlenecks, driving improvements that increased client satisfaction and retention.
- Established performance metrics and reporting systems to monitor process effectiveness, enabling data-driven decision-making and sustained optimization.
- Evaluated production line layouts to reduce material handling complexity, enhancing operational efficiency and supporting faster response to market demands.
- Introduced standardized documentation procedures that enhanced data accuracy and supported regulatory compliance across multiple operational units.
- Analyzed operational bottlenecks and restructured workflows to enhance resource utilization, leading to increased cost efficiency and faster service cycles.
- Redesigned customer feedback loops to enhance service responsiveness, resulting in higher client retention and improved satisfaction metrics.
- Implemented visual management systems to clarify process status, increasing transparency and driving faster decision-making across operational teams.
- Revamped order processing sequences to minimize redundancies, boosting operational agility and enhancing responsiveness to fluctuating market demands.
- Deployed targeted root cause analyses to identify inefficiencies, achieving measurable improvements in operational quality and reducing error rates across processes.
- Conducted comprehensive process mapping to identify waste, enabling targeted improvements that enhanced operational agility and reduced cycle times.
- Diagnosed workflow inconsistencies and introduced adaptive scheduling techniques that improved operational flexibility and responsiveness to changing business demands.
- Formulated customized Lean training modules that elevated team engagement and strengthened continuous improvement culture, enhancing overall operational adaptability.
- Deployed continuous feedback mechanisms within operational teams to boost engagement, resulting in heightened adaptability and sustained process improvements.
- Key Achievements:
- 1. Had given consultations to more than 20 SMEs on abovementioned strategies.
- 2. Secured project advisory roles for contractual jobs at numbered 2 and 3 above.
MyCreative Ventures Sdn Bhd (GLC)
Vice President (Project Advisory Role)
11.2021 - 10.2022
Job overview
- Formulated long-term process improvement strategies that strengthened competitive positioning and drove sustainable growth.
- Developed tailored project frameworks that enhanced stakeholder alignment and improved market responsiveness within creative industry initiatives.
- Directed cross-functional teams to align project objectives with strategic goals, improving overall delivery timelines and stakeholder satisfaction.
- Optimized resource allocation and workflow processes, increasing team productivity and reducing project bottlenecks.
- Integrated innovative creative technology solutions into project frameworks, enhancing user engagement and driving broader adoption within target markets.
- Key Achievements:
- 1. Established New KPI defined Job responsibilities description for all departments.
- 2. Established SMART KPIs for all HODs ensuring they are aligned with the company goals and objectives.
- 3. Conducted VSM for the entire company processes and eliminate non-value added processes. At least 30% reductions were recorded.
- 4. Trained the concept of process improvement analysis and solutioning. 100% of staff learnt how to identify process waste and how to improve efficiency that matters to clients.
MIDF BERHAD (GLC)
Head of Quality Management
03.2013 - 11.2017
Job overview
- Custodian of the bank quality management systems ISO9001 to ensure regulatory compliance and improve product reliability across all operational units.
- Orchestrated cross-functional collaboration to promote a culture of continuous improvement.
- Established quality performance metrics that increased process predictability and supported strategic decision-making.
- Aligned quality assurance initiatives with customer expectations to elevate satisfaction and strengthen market competitiveness.
- Developed and maintained quality assurance protocols that enhanced product consistency and elevated customer satisfaction across diverse service lines.
- Coordinated cross-departmental quality improvement projects to enhance operational efficiency and support sustained regulatory compliance across all business units.
- Championed the integration of advanced quality metrics systems to elevate data accuracy, resulting in improved decision-making and enhanced operational transparency.
- Revamped quality training programs to elevate team expertise, resulting in enhanced operational consistency and strengthened regulatory compliance across departments.
- Formulated strategic quality benchmarks that elevated compliance standards and enhanced stakeholder assurance through systematic performance evaluations.
- Designed and executed a comprehensive customer feedback integration process that enhanced service adaptability and improved client retention rates.
- Monitored and refined quality control procedures to enhance operational consistency, resulting in improved risk mitigation and elevated regulatory adherence.
- Key Achievements:
- 1. Successfully launched a company wide Quality Incentive Program which encourages kaizen ideas among the employees resulted in RM500,000 savings within 24 months without any capex.
- 2. Completed 12-15 Time Motion Studies (TMS) with the aim to weed out excess headcounts and redesignated these excess headcounts to other areas which are understaffed. 30 resources were re-designated without the need of a layoff.
- 3. Initiated over 20 continuous improvement projects during my tenure and successfully sent project teams to the Annual PNB Quality Conventions and won the best result of 4th placement in year 2015.
- 4. Successfully assisted the review and revamp of the company Power of Authority for the BOD in the company’s opex and capex approval limits.
- 5. Trained company wide staff about continuous improvement methodology enhancing the sensitivity in process waste and efficiency measurement.
AmBank BERHAD
Operational Risk Manager
09.2011 - 01.2013
Job overview
- Conducted training sessions that increase staff awareness and adherence to risk policies, resulting in improved internal control effectiveness.
- Designed and implemented risk assessment tools that enhanced early detection of operational vulnerabilities, contributing to improved business continuity and resilience.
- Implemented targeted risk control reviews that enhanced operational efficiency and reduced unexpected disruptions across multiple business units.
- Enhanced risk awareness through targeted training programs, increasing staff engagement and fostering a proactive operational risk culture across departments.
- Coordinated cross-departmental risk scenario planning to enhance crisis readiness, resulting in improved operational stability during unexpected events.
- Audited vendor risk management procedures to ensure compliance with internal policies, reducing exposure to third-party operational failures.
- Key Achievements:
- 1. Successfully launched an E-Learning modules on First Line of Defense concepts and guidelines.
- 2. Developed the ORMS reporting system for Ops Risk reporting to BNM.
- 3. Conducted training for bank wide staff on the use of the ORMS system.
- 4. Conducted Risk Profiling for various business divisions.
Infineon Technologies (M) Sdn Bhd
Lean 6 Sigma Practitioner
08.2002 - 08.2011
Job overview
- Implemented Lean Six Sigma methodologies to streamline operational processes, resulting in improved process predictability and reduced cycle times.
- Designed and executed quality control measures that enhanced product reliability and ensured compliance with industry safety standards.
- Collaborated with cross-functional teams to identify bottlenecks, improving throughput and increasing overall team efficiency.
- Established data-driven performance metrics that facilitated continuous process optimization and supported strategic decision-making.
- Optimized production line setups to reduce cycle times, significantly improving throughput and enhancing overall manufacturing efficiency.
- Reduced defect rates by implementing root cause analysis and corrective actions, enhancing product quality and customer satisfaction.
- Key Achievements:
- 1. Identified areas of improvement across plant wide and successfully launched multiple projects.
- 2. Successfully helped Logistics Warehouse reduced the wastage of obsoleted spare parts inventory as well as reduced the number of spare parts inventories.
- 3. Assisted the Facility Department in identifying key energy usages and devised methodology to analyzed the wastages.
Infineon Technologies (M) Sdn Bhd
Ramp Up & Change Manager
08.2002 - 08.2011
Job overview
- Responsible for NPI Ramp Up & Change Management together with Munich Development and Sales teams.
- Setup product production logistics codes and produced samples for customer evaluation.
- Act as Project Manager for Product Transfers between Germany, Malaysia and China.
- Facilitated stakeholder alignment during technology transitions, enhancing team collaboration and accelerating project delivery timelines across multiple departments.
- Key Achievements:
- 1. Completed 10 products Ramp Up and Mass productions according to original plan.
- 2. Strategized process qualification and reliability tests in time ready for product ramp up.
- 3. Setup extended team leading a 4 men team based in Melaka plant to handle more products Ramp Up for Germany. This team enhances product to ramp up in mass production.
Infineon Technologies (M) Sdn Bhd
Quality Engineer
08.2002 - 08.2011
Job overview
- Responsible for implementing QMS, QA, as well as QC for Mass production.
- Developed and implemented quality control protocols to improve product reliability and ensure compliance with industry standards.
- Analyzed production data to identify defect trends, enabling targeted process adjustments that enhanced overall manufacturing efficiency.
- Collaborated with cross-functional teams to resolve quality issues, reducing customer complaints and improving satisfaction rates.
- Streamlined inspection procedures to accelerate detection of nonconformities, decreasing time-to-resolution for quality incidents.
- Key Achievements:
- 1. Led root cause analysis initiatives that informed corrective actions, minimizing recurrence of defects and supporting continuous improvement.
- 2. Monitored production line variations to identify root causes, resulting in enhanced throughput consistency and improved customer satisfaction.
- 3. Conducted detailed failure mode and effects analysis to identify potential defects, significantly enhancing product reliability and reducing warranty claims.
- 4. Refined supplier quality audits to identify process gaps, strengthening vendor compliance and contributing to enhanced product consistency across manufacturing batches.
- 5. Designed and executed process capability studies that increased manufacturing consistency and supported enhanced throughput in semiconductor production lines.
- 6. Developed and maintained quality documentation systems that ensured regulatory compliance and facilitated smoother internal and external audit processes.
- 7. Enhanced product traceability through implementation of real-time quality tracking systems, improving defect resolution speed and supporting regulatory compliance.
- 8. Implemented statistical process control charts for critical semiconductor manufacturing steps, improving early detection of quality deviations and enhancing product throughput.
- 9. Audited in-process semiconductor fabrication steps to verify adherence to quality standards, increasing product consistency and supporting regulatory requirements.
- 10. Deployed advanced root cause analysis techniques to resolve recurring process defects, increasing manufacturing yield and strengthening product consistency.
National Semiconductor Sdn Bhd
Process Engineer
07.2001 - 08.2002
Job overview
- Responsible for End of Line Processes in terms of Yield, Manufacturability & Production
- Involved in line quality issues related to End of Line processes.
- Yield Reporting on weekly basis to management.
- Responsible for Continuous Improvement Activities in my processes.
- Prepared knowledge sharing lessons.
Education
Bangi, Selangor
Bachelor of Engineering (Hons) from Mechanical
Skills
Quality Management/Auditing
Lean 6 Sigma
Business Process Improvement
Project Management
Operational Risk Management
Sales and Technical Support
Certification
Certified Lean Manager
Timeline
Business Process Reengineering Director
MFS Technology Malaysia Sdn Bhd
04.2026 - Current
Sales and Technical Manager
LGCNS Malaysia Sdn Bhd
10.2024 - 04.2026
General Manager (Project Advisory Role)
DC Management Resources Sdn. Bhd.
01.2024 - 07.2024
Vice President (Project Advisory Role)
MyCreative Ventures Sdn Bhd (GLC)
11.2021 - 10.2022
Business Process Improvement/Lean Consultant (Own Business)
The Fine Malaccan Venture
01.2018 - 12.2023
Head of Quality Management
MIDF BERHAD (GLC)
03.2013 - 11.2017
Operational Risk Manager
AmBank BERHAD
09.2011 - 01.2013
Lean 6 Sigma Practitioner
Infineon Technologies (M) Sdn Bhd
08.2002 - 08.2011
Ramp Up & Change Manager
Infineon Technologies (M) Sdn Bhd
08.2002 - 08.2011
Quality Engineer
Infineon Technologies (M) Sdn Bhd
08.2002 - 08.2011
Process Engineer
National Semiconductor Sdn Bhd
07.2001 - 08.2002
Bachelor of Engineering (Hons) from Mechanical
LANGUAGES
English
Chinese/Cantonese
Malay
OTHER PARTICULARS
- Email Address: lohkokkeong@gmail.com
- Phone Contact: +60-196668960
- KL Address: 8, Jalan Alam Sutera 11, 57000, Kuala Lumpur, MY
- Melaka Address: 22A, Jalan M10. Taman Merbok, 75450, Melaka, MY
COURSES ATTENDED
- The 7 Habits of Highly Effective People
- The 6 Thinking Hats
- Poka Yoke
- Project Management
- Theory of Constraints
- Lean Manufacturing
- 6 Sigma
- Advanced FMEA & Equipment FMEA
OTHER PARTICULARS
- Email Address: lohkokkeong@gmail.com
- Phone Contact: +60-196668960
- KL Address: 8, Jalan Alam Sutera 11, 57000, Kuala Lumpur, MY
- Melaka Address: 22A, Jalan M10. Taman Merbok, 75450, Melaka, MY