Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Implemented and developed operational standards, policies and procedures.
Held monthly meetings to create business plans and workshops to drive successful business.
Provided strong leadership to enhance team productivity and morale.
Regional Head of IT
Computime Group Limited
01.2024 - 05.2024
Lead the Regional IT team (Malaysia, Vietnam, Mexico).
Lead the SAP S4 implementation in Computime Mexico.
Manage the IT Capex & Opex.
Develop a IT roadmap & collaborate with business to align the IT roadmap & the strategies with the company mission / vision.
Manage the Shop Floor Control system team – MES system.
Senior IT Manager
Lam Research Corporation
01.2021 - 01.2024
Participate in Company Green Field start-up in Malaysia.
Lead a team of SAP Business System Analyst to sustain & improve company business process using different technology example SAP System, BI tools etc.
Lead the company effort to build an IT Technology Center in Penang.
Perform business partnering with all of the plant functional key stakeholder to discuss the opportunity of business process improvement & transformation.
Cultivate the company Core values within the IT organization to create a harmonize & encouraging working environment.
Head of IT
South Island Garment
03.2020 - 10.2020
HOD of IT (Application & Infra & support)
Manage the whole departmental KPI.
Manage departmental budget.
Lead the digital transformation exercises, SAP implementation.
Lead the infra team to build DR procedure, company security vulnerability process & policy.
Lead the whole IT team to move towards customer IT expectation.
Lead the legacy system team to maintain and enhance & improve the current legacy system.
Introduce change management procedure by leading the team to self-develop a service request portal and implement plant wide.
Senior IT Manager
ASE Semiconductor INC
11.2015 - 03.2020
Manage a team of SAP functional/technical consultant and logistics third party system’s consultant to deliver the change request and issue reported by internal user & stakeholder.
Line up the migration plan in line with plan of deploy SAP efficiently in logistics. (Migrate the third-party software that extract data from shop floor control system into SAP direct pull extract) method.
Redesign the billing model method.
Build a good business partnership strategy with external vendor (SAP Consulting firm) on the business process fine tuning and new customer request enhancement.
Act as a functional coach to the team member.
Drive the process improvement across supply chain area.
Always trigger team to think (what can we do better with SAP) prior to strengthen the business process.
Drive & lead customer integration project to develop IT solution particularly in SAP to fulfill customer requirement.
SAP Implementation / Support Specialist
JABIL
04.2007 - 12.2019
Handle the SAP implementation/migration in China for 1 of the company subsidiaries.
Involve in SAP requirement realization process, requirement gathering, As is process mapping work out.
Analyze the As is model, perform the process mapping, draft the blueprint.
Blueprint presentation for key stakeholder buy off.
Initial configuration.
Perform unit test.
Conduct SME training.
Drive UAT test.
Coordinate end user training champion by SME.
Golive and post Golive support.
Handover to Global support team.
Support SAP SD ticket mainly on support issue.
Issue comprises of various category include logistics (Delivery process, handling unit packing process, and billing process)
Issue comprises of pricing procedure. Tax configuration.
Issue comprises of serial number profile configuration.
Issue comprises of SAP SD / PP integration order related configuration, make to stock, make to order derive from requirement type and class to drive the requirement in MPS.
Issue comprises of SAP labelling printing.
Issue comprises of SAP transportation planning process, shipment profile configuration.
Issue comprises of SAP / FI integration, account assignment vkoa configuration.
Senior IT Manager
07.2014 - 11.2015
Manage a group of SAP functional & technical consultant to perform SAP rollout across the company plantation subsidiary in Indonesia, that involve from initial requirement realization, blueprint sign off with Steering Committee, SAP configuration, manage UAT/training, Golive, 1st Month end support.
Plantation use SAP to measure the resource planning in the estate and capture the cost, SAP module involve FICO, PM, SD, MM and couples of customize dashboard (Estate planning system).
Act as company department manager (HOD) to manage the whole department include IT/Infrastructure.
SAP Project Manager
JABIL
07.2011 - 07.2014
Manage a group of SAP functional consultant to perform rollout on Principal ORDER TO CASH solution across Jabil Manufacturing site.
Initialization: This includes project charter and business requirement doc approval and scope of work approval.
Planning: Perform resources sizing/planning and mock the project schedule, issue log, and conduct a kick off meeting with the project team include the stakeholder and the steering committee.
Deployment: Deploy the solution to LIVE in production.
Support: Implementation team will be stay support and conduct a initial handover after the stabilization period.
Functional coach to all of the functional consultant in solution build prior to SAP rollout include MM, SD, PP cover the entire supply chain process for EMS SAP rollout.
Customer Integration Project Specialist
JABIL
01.2010 - 07.2011
Involve in new business enablement/onboarding.
Involve in initial requirement discussion session with customer include B2B enablement include (Order creation EDI850, order confirmation EDI855, order change EDI860, change confirmation EDI865, ASN EDI856, E invoice EDI810)
Perform SAP Idoc mapping base on customer spec.
Configure SAP ALE to enable to idoc.
Work with middleware Gentran team to test the idoc posting.
Work with Customer for Unit test for all of the message.