Psychology (Hons) graduate with strong research, data analysis, and practical application of psychological principles. Skilled in human resources, customer service, and operational management, demonstrating excellent communication and interpersonal skills. Seeking full-time position to utilize expertise in understanding human behavior for organizational growth.
Overview
3
3
years of professional experience
Work History
Intern
Gloteq Resources Sdn Bhd
Shah Alam, Selangor, Malaysia
10.2024 - 12.2024
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Explored new technologies and approaches to streamline processes.
Updated and maintained employee records to respond quickly to requests for information.
Conducted recruitment activities (job posting, interviews, background checks) with successful hire rate
Assisted in creating and distributing internal HR documents (offer letters, termination letters and policy updates)
Maintained HRIS records and supported payroll data entry to ensure timely and accurate salary processing
Gained exposure to labor laws, workplace grievance handling, and HR best practices through weekly shadowing sessions with the HR Manager
Store Keeper (Part Time)
MyPetLand Enterprise
Klang, Malaysia
05.2022 - 03.2023
Provided daily care for a variety of animals, including feeding, grooming, and monitoring.
Offered advice on pet products, including food, toys, and accessories, to enhance the well-being of pets.
Handled customer complaints and returns professionally, ensuring customer satisfaction.
Managed stock levels of pet supplies and products, placing orders and receiving shipments.
Organized and displayed merchandise effectively to maximize sales.