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KOGGILAM SUBRAMANIAM
Clinic Assistant
SKUDAI
Summary
Experienced with patient care and administrative tasks in clinic setting. Utilizes effective communication and organizational skills to support medical staff and enhance patient experiences. Track record of managing medical records and coordinating clinic activities efficiently.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Clinic Assistant
J Care Clinic
10.2024 - Current
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Assisted with documenting clinic activities and updated medical records.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Collected specimens, delivered to lab and brought results back to clinical team.
- Expedited insurance claim processing by proactively verifying coverage details before services were rendered at the clinic.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Dispensed medication to patients
Manager
Polyclinic Life And Surgery
05.2021 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Clinical Assistant
Polyclinic Healthcare
06.2020 - 04.2021
- Assisted patients with basic care needs.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Maintained up-to-date patient records with medical histories and test results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
No Degree - Physiotherapy
LINCOLN UNIVERSITY COLLEGE
Kuala Lumpur, Malaysia 04.2001 -
Skills
Patient preparation
Vital signs monitoring
Clinical procedure assistance
Medication administration assistance
Appointment scheduling expertise
Patient examination
Patient lifting
Emergency response preparedness
Critical thinking
Team collaboration
Electronic health records management
Time management proficiency
Front desk reception
Simple dressings
Infection control procedures
Patient registration
Treatment room preparation
Payment processing
Insurance claims
Wound care
Excellent communication
Patient care
Examination preparation
Patient support
Vital sign monitoring
Tray organization
Specimens collection and processing
Organizational skills
X-ray processing
Medical records management
Advising patents
Appointment scheduling
Patient assessments
Certification
Licensed [Job Title] - [Timeframe]
Interests
Timeline
Licensed [Job Title] - [Timeframe]
10-2025
Clinic Assistant
J Care Clinic
10.2024 - Current
Manager
Polyclinic Life And Surgery
05.2021 - 09.2024
Clinical Assistant
Polyclinic Healthcare
06.2020 - 04.2021
No Degree - Physiotherapy
LINCOLN UNIVERSITY COLLEGE
04.2001 -