KM Yee
Petaling Jaya, Selangor
Summary
- Extensive background and experience in EM products with a strong focus on customer needs and satisfaction.
- Familiar with most of the EM customer's base in academic field of Malaysia.
- Demonstrated ability to expand network connections, enhance client engagement, and drive financial performance.
- Direct sales and dealer management.
Overview
24
24
years of professional experience
Work History
Sales Account Manager
Thermo Fisher Scientific Malaysia
Shah Alam, Selangor
03.2022 - 05.2025
- Managing sales accounts with existing customers and finding solutions to address customers' concerns.
- Regional sales management with distributors in Vietnam and the Philippines.
- Product marketing activities, such as seminars, workshops, conferences, webinars, and customer training.
- Regular sales update in the CRM, including forecasting and pipeline growth.
- Coordinating sample evaluation and system demo for potential customers by working closely with the sales development team and application specialist.
- Manage product issues in the field by working closely with the service team for solutions.
Division Manager
Histocenter (M) Sdn. Bhd
Kuala Lumpur
10.2017 - 02.2022
- Responsible for P&L account under the Nanotechnology Division which includes Thermo Scientific's EM products and Leica's sample preparation tools.
- Managing the sales, service, and application support for Thermo Fisher Scientific's EM products and Leica's EM sample preparation tools, such as Ultramicrotome, Ion Miller, CPD, Sputter Coater, etc in both science and industry market.
- Preparing the monthly sales report, updating, and forecasting.
- Coordinating sample evaluation and system demo for potential customers by working closely with the application specialist, either locally at the customer's site or at Shanghai Nanoport.
- Managing product issues in the field by working closely with the account service group and application engineers for solutions.
- Managing tender submission and follow-up with customers.
Senior Sales Manager
Carl Zeiss Sdn. Bhd
Petaling Jaya
04.2011 - 09.2017
- Managing sales for SEM, FIB, and Micro-CT in both science and industry markets, including the semiconductor industry of Malaysia.
- Preparing the monthly sales report, updating, and forecasting.
- Coordinating sample evaluation and system demo by working closely with local application specialists, either locally at the customer's site or at the Shanghai demo lab.
- Manage the sales booking process via CRM, including the review of all system configurations, specifications, and acceptance conditions to ensure they are appropriate for order processing.
- Manage product issues in the field by working closely with the account service group and application engineers for solutions.
- Managing tender bidding process and follow up with customers
Senior Sales Engineer
JEOL (M) Sdn. Bhd
Petaling Jaya
09.2001 - 04.2011
- Managing sales for SEM, TEM, XPS, Auger, and NMR for the science and industry market, including semiconductors.
- Identifying, establishing and developing new customer's accounts.
- Coordinating sample evaluation and demo arrangement with the application specialist, either locally at the customer's site or at Jeol Asia, Singapore.
- Managing the tender bidding process and following up closely with customers.
- Product marketing activities including workshop/seminar and related scientific conferences.
Education
Bachelor of Science - BEng (Hons) Materials Engineering
Sheffield Hallam University
Sheffield, UK.01-1999
Diploma & Advanced Diploma - Materials Engineering
Tunku Abdul Rahman College (TARC)
Setapak, Kuala Lumpur.01-1998
Skills
- Account management and sales forecasting
- Customer relationship management
- Product marketing and CRM software
- Dealer management
Referees
- Mr. Andy Ong, Senior Sales Account Manager, Thermo Fisher Scientific
- Mr. Mark Mooi, Regional Head of RMS, Carl Zeiss SEA.
- Mr. David Tee, Territory Sales Manager, Nanoanalysis, Oxford Instruments
- Mr. Peter Wong, General Manager, Histocenter (M) Sdn Bhd.
- Ms. Ena Sabreena, Sales Account Manager, Bruker
Timeline
Sales Account Manager
Thermo Fisher Scientific Malaysia
03.2022 - 05.2025
Division Manager
Histocenter (M) Sdn. Bhd
10.2017 - 02.2022
Senior Sales Manager
Carl Zeiss Sdn. Bhd
04.2011 - 09.2017
Senior Sales Engineer
JEOL (M) Sdn. Bhd
09.2001 - 04.2011
Bachelor of Science - BEng (Hons) Materials Engineering
Sheffield Hallam University
Diploma & Advanced Diploma - Materials Engineering
Tunku Abdul Rahman College (TARC)
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