KISHEN RASH SALVAM
SPARE PART EXECUTIVE
KUALA LUMPUR
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Parts Executive
ITAL AUTO MALAYSIA
06.2023 - Current
PARTS CUNTERHAND
NAZA ITALIA
10.2018 - 05.2023
- Ensure strict compliance to company policies & procedures pertaining to branch parts operations and inventory control/issue and assist in the achievement of the targeted stock turnover ratio.
- Ensure prompt back order, follow-up and supply of parts to all customer.
- Responsible for achievement of targeted counter and workshop sales target and net contribution.
- Responsible for the achievement of an efficient parts administration and regularly undertake effective housekeeping activities.
- Responsible for the achievement of the relevant CSI target score.
- Ensure efficient warranty administration, strict compliance to warranty policies, procedures and guidelines.
- Undertake any other ad-hoc assignments or duties assigned by superior when required.
Parts Assistant
PORSCHE SUNGAI BESI
11.2017 - 05.2018
- Actively seek out sales opportunities and build strong sales network
- Sell company goods (car spare parts)
- Work to achieve monthly sales target and KPI
- Respond and follow up with customer inquiries on various platforms
- Prepare sales related documents (e.g. Sales Order, Packing List)
- Respond to and handle item returns and warranty claims
- Assist with store management or delivery when needed
- Any ad hoc tasks assigned by superior
Internship Trainer
PORSCHE SUNGAI BESI
01.2017 - 06.2017
- Communicate with the Parts Department to obtain needed parts
- Inform Service Advisor immediately if additional task is required: If task outlined to repair order is not require, or if repairs cannot be completed by the time promised
- Clearly and accurately document all work performed
- Road test vehicles as required, or refer to the inspection technician as appropriate
- To follow guidelines and standard always
- Maintain the order and cleanliness of work areas; be able to account for all Porsche Centre-owned tools at all times
- Dependability to complete tasks on schedule; accept accountability forwork results.
- Safety, Understand and follow all safety rules and guidelines.
- Flexibility, Accept additional or different tasks when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs, new technologies)
Education
Bachelor of Technology - MECHATRONICS
WAWASAN OPEN UNIVERSITY
KUALA LUMPUR 04.2001 -
DIPLOMA IN MECHANICAL ENGINEERING - Engineering Mechanics
POLITEKNIK SEBERANG PERAI
PENANG 04.2001 -
Skills
Invoice Processing
Stock Management
Goal Setting
POS Systems Operations
Customer Service
Forklift Operation
Customer Relations
Ordering Parts
Inventory Management
Inventory Restocking
Certification
Forklift
Timeline
Forklift
01-2027
Parts Executive
ITAL AUTO MALAYSIA
06.2023 - Current
PARTS CUNTERHAND
NAZA ITALIA
10.2018 - 05.2023
Parts Assistant
PORSCHE SUNGAI BESI
11.2017 - 05.2018
Internship Trainer
PORSCHE SUNGAI BESI
01.2017 - 06.2017
Bachelor of Technology - MECHATRONICS
WAWASAN OPEN UNIVERSITY
04.2001 -
DIPLOMA IN MECHANICAL ENGINEERING - Engineering Mechanics
POLITEKNIK SEBERANG PERAI
04.2001 -