KIRTI BALASUBRAMANIAM
JOHOR BAHRU,JOHOR
Summary
Focused Senior Account Director with aptitude for coordinating teams to build and retain business. Bringing 4 years of experience developing innovative accountancy and finance strategies and implementing plans with success. Passionate about providing superior client service and mentoring subordinate staff. Accomplished Account Director dedicated to generating leads and closing sales. Bringing 4 years of related experience and deep understanding of solution development, sales planning and business problem solving. Successful senior account director with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Account Director
H&M SINGAPORE
03.2021 - Current
- Identified new leads and grew network by attending industry events and researching potential business relationships.
- Served as point of contact for clients and met with key accounts to discuss satisfaction with service and resolve conflicts in order to solidify business relationships.
- Set account management objectives for department of 10 and developed strategies to meet those objectives while working within budgetary parameters.
- Strengthened productivity and capability of account management team by mentoring promising subordinate staff and training new hires in company policies and procedures.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Set account management objectives for department of 10 and developed strategies to meet those objectives while working within budgetary parameters
- Oversaw team of 25 professionals handling financing and auditing accounts
Key Accounts Assistant Manager
KINGSTON PROPERTY MAINTENANCE SERVICES PTD LTD
02.2020 - 02.2021
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Supported sales and reporting for large and medium-sized accounts.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
General Finance Executive
TREEDOTS ENTERPRISE (PRIVATE LIMITED)
01.2018 - 01.2020
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Maintain proper GST filing
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Developed strategic plans for day-to-day financial operations.
Education
ACCA LEVEL 3 - ACCOUNTANCY
KAPLAN UNIVERSITY
SINGAPORE08.2019
BACHELOR ACCOUNTANCY AND FINANCE - ACCA
KAPLAN UNIVERSITY
SINGAPORE01.2017
Skills
- Consumer Insights
- Business Planning and Strategy
- Outreach Initiatives
- Transit Planning
- Contact Management Systems
- Team Player
- Excellent IT skills
- Creative Strategies
- Networking Events
- New Account Development
- Account Management
Accomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 20 in the development of company projects
- Achieved successful results by introducing excel for book keeping tasks.
- Resolved product issue through consumer testing.
Certification
- Certified Fraud Examine License - 2020
- Certified Financial Advisor H&M Singapore - 2021
- Finance Management Programme Training - 2021
- Licensed Certified Internal Auditor - 2022
Languages
Malay
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Malayalam
Intermediate (B1)
Timeline
Senior Account Director
H&M SINGAPORE
03.2021 - Current
Key Accounts Assistant Manager
KINGSTON PROPERTY MAINTENANCE SERVICES PTD LTD
02.2020 - 02.2021
General Finance Executive
TREEDOTS ENTERPRISE (PRIVATE LIMITED)
01.2018 - 01.2020
ACCA LEVEL 3 - ACCOUNTANCY
KAPLAN UNIVERSITY
BACHELOR ACCOUNTANCY AND FINANCE - ACCA
KAPLAN UNIVERSITY
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