KIRTHANAMBIGAI SUBRAMANIAM
PERSONAL BANKER
Riverville Residence, Jalan Taman Seri Sentosa, 58200 Kuala Lumpur, Wilayah Persekutuan
Summary
EXPERIENCED BANKING ASSOCIATE WITH A PROVEN TRACK RECORD OF DELIVERING EXCELLENT CUSTOMER SERVICE AND SUPPORTING BUSINESS OPERATIONS, EAGER TO TRANSITION INTO AN ADMINISTRATIVE OR OFFICE MANAGEMENT POSITION WHERE I CAN UTILIZE MY SKILLS IN ORGANIZATION, SCHEDULING AND PROBLEM RESOLUTION TO SUPPORT TEAM GOALS AND IMPROVE WORKFLOW.
Overview
2
2
years of professional experience
3
3
Languages
Work History
PERSONAL BANKER BANCASSURANCE
RHB BANK BERHAD
05.2024 - Current
- Played a key role in developing marketing materials that showcased the value proposition of various bancassurance products, resulting in increased customer interest and engagement levels.
- Developed a pipeline of potential customers through networking, prospecting, and cold calling efforts.
- Conducted regular policy reviews with existing clients to identify gaps in coverage or opportunities for upselling additional products.
- Managed a diverse portfolio of clients from various backgrounds and industries, adapting sales approaches to suit their unique needs and preferences.
- Increased Bancassurance product sales by effectively identifying customer needs and presenting appropriate solutions.
- Participated in local community events to raise brand awareness for the bank's Bancassurance offerings while also generating leads from prospective customers.
- Generated leads through cold-calling, networking and other outreach methods.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
PERSONAL LOAN SALES EXECUTIVE
HONGLEONG BANK
05.2023 - 12.2023
- Delivered informative presentations on loan products and services, educating customers on their options while generating interest in available offerings.
- Participated in local networking events to establish a strong presence within the community and generate valuable leads for potential loan sales.
- Managed a diverse portfolio of loans, consistently monitoring performance metrics to identify areas for improvement or adjustment as needed.
- Conducted regular market analysis to identify emerging trends and opportunities for increased sales performance within the loan industry.
- Exceeded monthly sales targets regularly by employing proactive prospecting techniques coupled with excellent relationship management skills.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Resolved customer complaints regarding loan products and services, restoring trust and satisfaction.
- Monitored pipelines to track and log status of loans.
Education
BBA - BUSINESS ADMINISTRATION
UNIVERSITY OF SELANGOR
SHAH ALAM, SELANGOR 09.2023 -
Skills
Customer service
Branch operations
Banking
Cross-selling and upselling
Customer satisfaction
Documentation
Negotiation expertise
File maintenance
Professionalism
Marketing campaigns
Multimedia presentations
Team building
Adaptability
Analytical skills
Goal setting
Time management abilities
Multitasking Abilities
Problem-solving aptitude
Time management
Decision-making
Financial product expertise
Financial strategy management
Financial product sales
Professional appearance
MS Excel
Microsoft office
Data entry
LICENCES
TAKAFUL BASIC EXAMINATION (PART A AND PART C)
PCIL - PRE CONTRACT FOR LIFE INSURANCE AGENTS AND INVESTMENT-LINKED LIFE INSURANCE
Timeline
PERSONAL BANKER BANCASSURANCE
RHB BANK BERHAD
05.2024 - Current
BBA - BUSINESS ADMINISTRATION
UNIVERSITY OF SELANGOR
09.2023 -
PERSONAL LOAN SALES EXECUTIVE
HONGLEONG BANK
05.2023 - 12.2023
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