Summary
Overview
Work History
Education
Skills
LICENCES
Timeline
Generic
KIRTHANAMBIGAI SUBRAMANIAM

KIRTHANAMBIGAI SUBRAMANIAM

PERSONAL BANKER
Riverville Residence, Jalan Taman Seri Sentosa, 58200 Kuala Lumpur, Wilayah Persekutuan

Summary

EXPERIENCED BANKING ASSOCIATE WITH A PROVEN TRACK RECORD OF DELIVERING EXCELLENT CUSTOMER SERVICE AND SUPPORTING BUSINESS OPERATIONS, EAGER TO TRANSITION INTO AN ADMINISTRATIVE OR OFFICE MANAGEMENT POSITION WHERE I CAN UTILIZE MY SKILLS IN ORGANIZATION, SCHEDULING AND PROBLEM RESOLUTION TO SUPPORT TEAM GOALS AND IMPROVE WORKFLOW.

Overview

2
2
years of professional experience
3
3
Languages

Work History

PERSONAL BANKER BANCASSURANCE

RHB BANK BERHAD
05.2024 - Current
  • Played a key role in developing marketing materials that showcased the value proposition of various bancassurance products, resulting in increased customer interest and engagement levels.
  • Developed a pipeline of potential customers through networking, prospecting, and cold calling efforts.
  • Conducted regular policy reviews with existing clients to identify gaps in coverage or opportunities for upselling additional products.
  • Managed a diverse portfolio of clients from various backgrounds and industries, adapting sales approaches to suit their unique needs and preferences.
  • Increased Bancassurance product sales by effectively identifying customer needs and presenting appropriate solutions.
  • Participated in local community events to raise brand awareness for the bank's Bancassurance offerings while also generating leads from prospective customers.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Met with customers to provide information about available products and policies.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

PERSONAL LOAN SALES EXECUTIVE

HONGLEONG BANK
05.2023 - 12.2023
  • Delivered informative presentations on loan products and services, educating customers on their options while generating interest in available offerings.
  • Participated in local networking events to establish a strong presence within the community and generate valuable leads for potential loan sales.
  • Managed a diverse portfolio of loans, consistently monitoring performance metrics to identify areas for improvement or adjustment as needed.
  • Conducted regular market analysis to identify emerging trends and opportunities for increased sales performance within the loan industry.
  • Exceeded monthly sales targets regularly by employing proactive prospecting techniques coupled with excellent relationship management skills.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Resolved customer complaints regarding loan products and services, restoring trust and satisfaction.
  • Monitored pipelines to track and log status of loans.

Education

BBA - BUSINESS ADMINISTRATION

UNIVERSITY OF SELANGOR
SHAH ALAM, SELANGOR
09.2023 -

Skills

    Customer service

    Branch operations

    Banking

    Cross-selling and upselling

    Customer satisfaction

    Documentation

    Negotiation expertise

    File maintenance

    Professionalism

    Marketing campaigns

    Multimedia presentations

    Team building

    Adaptability

    Analytical skills

    Goal setting

    Time management abilities

    Multitasking Abilities

    Problem-solving aptitude

    Time management

    Decision-making

    Financial product expertise

    Financial strategy management

    Financial product sales

    Professional appearance

    MS Excel

    Microsoft office

    Data entry

LICENCES

TAKAFUL BASIC EXAMINATION (PART A AND PART C)

PCIL - PRE CONTRACT FOR LIFE INSURANCE AGENTS AND INVESTMENT-LINKED LIFE INSURANCE

Timeline

PERSONAL BANKER BANCASSURANCE

RHB BANK BERHAD
05.2024 - Current

BBA - BUSINESS ADMINISTRATION

UNIVERSITY OF SELANGOR
09.2023 -

PERSONAL LOAN SALES EXECUTIVE

HONGLEONG BANK
05.2023 - 12.2023
KIRTHANAMBIGAI SUBRAMANIAMPERSONAL BANKER