Kiran Bommisetty
Kuala Lumpur
Summary
Over 20 years of experience in banking, non-banking finance, and IT sectors with a focus on credit and operations. Successfully managed large-scale greenfield and transformation projects, achieving significant cost savings and enhanced operational efficiency. Integrated Asia Pacific markets, including Singapore, Malaysia, and Hong Kong, into the Credit Operations Hub in Malaysia. Demonstrated expertise in strategic planning and talent development, consistently driving teams to exceed performance targets.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Credit Risk Manager and Head of Credit Operations
Mercedes Benz Services Malaysia Sdn.BHD
Kuala Lumpur
02.2024 - Current
- Evaluation of customer credit worthiness through analysis of financial statements and credit reports.
- Established local underwriting policies in alignment with global credit standards and regulations.
- Led Underwriting team to ensure adherence to global and local risk policies.
- Adjusted risk appetites while managing KPIs to achieve company objectives.
- Collaborated with HQ stakeholders to automate contract origination processes and develop effective scorecards.
- Provided leadership to Underwriting team, driving attainment of performance targets.
- Managed Credit Ops team for OneHub Asia Pacific, ensuring exceptional operational performance across markets.
- Enabled achievement of agreed CSI, DSI, KPI, and OPI metrics throughout operations.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Head of Market Integration
Mercedes -Benz Financial Services
Malaysia
12.2022 - 02.2024
- Integrated Credit Operations and Operations functions from Asia Pacific Markets into OneHub Malaysia.
- Successfully onboarded three markets to enhance operational efficiency.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operations Manager
Mercedes-Benz Financial Services
Singapore
02.2017 - 12.2022
- Streamlined contract administration, customer service, and cash management for financing and leasing operations.
- Implemented digital contracting and NextGen Contract Management System to enhance efficiency.
- Drove development of Customer Online Service 2.0 Web and Mobile Application for improved user experience.
- Transitioned Asia-Pacific Operations to shared services model for optimized resource allocation.
- Established key performance indicators to evaluate operational effectiveness.
- Conducted regular reviews of policies and procedures to identify improvement opportunities.
- Refined operational processes to ensure adherence to quality standards.
- Automated processes to boost overall operational efficiency.
IT Sub Project Lead
Mercedes-Benz Financial Services UK Limited
07.2015 - 01.2017
- Led implementation of Dealer Portal and Web Content Management System across five European countries.
- Executed pilot setup of development teams to support growth strategy.
- Managed strategic initiatives for successful deployment of digital solutions in multiple regions.
- Coordinated cross-country efforts to align project goals with organizational objectives.
Business Analyst
Daimler Southeast Asia Pte Ltd
Singapore
10.2013 - 06.2015
- Executed collection, analysis, and documentation of business requirements for three major projects.
- Facilitated vendor selection and negotiated costs to optimize project budgets.
- Developed comprehensive project plans and supported user acceptance testing (UAT).
- Managed change requests and maintained stakeholder engagement throughout project lifecycles.
- Achieved successful rollout of Customer Online Service mobile application across Asia Pacific.
- Delivered Financial Calculator Web application in alignment with regional specifications.
- Launched myMBFS mobile application to enhance customer interaction within APAC region.
- Contributed as Business Analyst for three significant projects at Regional COC IT Singapore.
Business Analyst
Daimler Financial Services India pvt ltd
03.2012 - 09.2013
- Implemented reporting suite within DFSI, enhancing service delivery for Contract Management and Wholesale financing systems.
- Automated critical wholesale and retail business processes, improving operational efficiency.
- Successfully rolled out Reporting application, facilitating data-driven decision-making.
- Provided ongoing service delivery support to Business Units, ensuring alignment with system requirements.
Business Analyst
Temenos, Nucleus Software Pvt ltd and Comtel Solutions
11.2010 - 02.2012
- Implemented document management and Loan Origination systems to enhance operational efficiency.
- Analyzed and documented high-level design and IT requirements during project initiation phases.
- Captured and detailed requirements for internal IT migration projects, ensuring stakeholder alignment.
- Managed requirements from diverse business stakeholders and system owners throughout project lifecycle.
Business Analyst
Polaris Software Lab Ltd.
12.2006 - 10.2010
- Conducted business analysis, design, development, UAT, and go-live support for various clients.
- Implemented Internet banking application for Qatar National Bank, enhancing user experience.
- Showcased Customer Engagement and Contract system UI for SAP IS Banking at SAP Lab Ltd.
- Collaborated on Core Loan Origination, Lending, and Collection system for Bajaj Auto Finance Ltd.
- Assisted in Trade Life Cycle System development for Citi Bank Singapore.
- Provided ongoing support to clients during system transitions and implementations.
- Streamlined processes to improve project delivery timelines and client satisfaction.
- Facilitated requirements gathering sessions to align client expectations with system capabilities.
Operation Executive
ABN AMRO Central Enterprises Pvt Ltd
05.2005 - 11.2006
- Established offshore trade operation processing for Taiwan, enhancing efficiency and compliance.
- Served as operations executive in Global Trade Advisory Team, addressing regional needs.
- Streamlined processes to improve operational effectiveness within Taiwan trade operations.
- Coordinated with stakeholders to implement best practices in global trade initiatives.
Process Associate
Standard Chartered Bank
04.2004 - 04.2005
- Processed business credit applications for large account customers in Credit Risk Control Unit.
- Collaborated with corporate banking division to assess creditworthiness of prospective clients.
Education
Master of Business Administration - Finance
Madras University
01.2003
Bachelor's Degree in Commerce - Business Administration & Cost and Works Accounting
Nagarjuna University
01.1997
Skills
- Business process transformation
- Change management strategies
- Strategic planning
- Stakeholder engagement
- Organizational change leadership
- Talent development
- Shared services transition
- Credit risk assessment
- Financial analysis
- Operational efficiency
- Digital transformation
- Cross-functional collaboration
- Credit & Operational risk management
- Loan underwriting
- Delinquency management
- Compliance assessments
- Effective communication
Certification
Certified Scrum Product Owner - CSPO
Languages
Telugu
First Language
English
Proficient (C2)
C2
Accomplishments
3 Time winner of Asia Pacific Excellence Awards under individual and team category
References
References available upon request.
Timeline
Credit Risk Manager and Head of Credit Operations
Mercedes Benz Services Malaysia Sdn.BHD
02.2024 - Current
Head of Market Integration
Mercedes -Benz Financial Services
12.2022 - 02.2024
Operations Manager
Mercedes-Benz Financial Services
02.2017 - 12.2022
IT Sub Project Lead
Mercedes-Benz Financial Services UK Limited
07.2015 - 01.2017
Business Analyst
Daimler Southeast Asia Pte Ltd
10.2013 - 06.2015
Business Analyst
Daimler Financial Services India pvt ltd
03.2012 - 09.2013
Business Analyst
Temenos, Nucleus Software Pvt ltd and Comtel Solutions
11.2010 - 02.2012
Business Analyst
Polaris Software Lab Ltd.
12.2006 - 10.2010
Operation Executive
ABN AMRO Central Enterprises Pvt Ltd
05.2005 - 11.2006
Process Associate
Standard Chartered Bank
04.2004 - 04.2005
Master of Business Administration - Finance
Madras University
Bachelor's Degree in Commerce - Business Administration & Cost and Works Accounting
Nagarjuna University
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