Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Kin Wah Lai
Student
Kuala Lumpur
Summary
Overview
1
year of professional experience
2
years of post-secondary education
3
Languages
Work History
APUKuala Lumpur
Library Assistant
12.2021 - 03.2023
Job overview
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Gained strong understanding of various methods for cataloging books and other materials.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Collected and processed fines on overdue library materials.
- Processed library card applications and maintained patron records with accurate contact information.
- Inducted, informed and supported new users with thorough library orientations.
- Monitored library environments to maintain safe, hazard-free settings.
- Set up computer and digital device access, providing assistance with use and operation.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Located library materials, resources and technologies to fulfill patron requests.
- Collected fees, fines and donations for balanced library finances.
- Maintained secure environment by monitoring visitors at front desk.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Checked out and checked in materials to support patron circulation needs.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Helped patrons locate resources using catalog and circulation systems.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Managed library materials for accurate record-keeping.
Education
Asia Pacific UniversityKuala Lumpur
Diploma in ICT from Information And Communication Technology
07.2021 - Current
University Overview
Skills
Inter-library loans
undefinedTimeline
Library Assistant
APU
12.2021 - 03.2023
Asia Pacific University
Diploma in ICT from Information And Communication Technology
07.2021 - Current
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