Milie Kindungat
Kampung gansurai,Kota belud,sabah
Summary
Proven expert in maintaining impeccable cleanliness and guest satisfaction, honed at Aribat Korea, I leveraged skills in bathroom and kitchen cleaning, alongside exceptional guest relations, to significantly enhance service quality. My adeptness in teamwork and customer service, coupled with a keen focus on quality assurance, consistently boosts operational excellence, achieving a notable increase in cleanliness ratings. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
10
10
years of professional experience
Work History
Housekeeping Cleaner
Aribat ( Korea)
09.2017 - 12.2019
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfactions
- Disinfected and mopped bathrooms to keep facilities sanitary and cleaned
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Hang, cleaned and rehung draperies to maintain freshness.
Washer ( Cafe)
Aribat ( Korea)
09.2017 - 12.2019
- Maintained clean and hazard-free work areas.
- Kept equipment in good working order and properly stored between jobs.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Supported team members in daily operations, fostering a collaborative work environment that improved overall performance.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Contributed to an eco-friendly workplace by utilizing energy-efficient practices whenever possible during the washing process.
- Maintained accurate records of client orders and transactions, ensuring a seamless experience from drop-off to pickup.
- Enhanced customer satisfaction by consistently delivering clean and well-maintained garments.
- Washed more than Number Type items per shift.
Apple Factory
Aribat (Korea)
09.2017 - 12.2019
- Contributed to a positive team atmosphere by collaborating closely with fellow pickers, sharing knowledge and coordinating tasks.
- Fostered open communication with supervisors regarding any issues affecting productivity or worker well-being, and actively participated in the resolution process.
- Reduced fruit waste by carefully selecting ripe apples without bruising or damaging them during the picking process.
- Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing hazards.
- Improved overall productivity with consistent adherence to established schedules, completing tasks within allocated timeframes.
- Ensured compliance with food safety regulations during all stages of harvesting, handling, and packaging apples for market sale or storage purposes.
- Labeled outgoing shipment with proper information for prompt delivery.
- Picked and arranged fruit following specified instructions.
- Removed and discarded damaged fruits to improve harvest quality.
- Selected fruit to be harvested by studying size, shape, and color.
- Maintained safe work environment with standards of food and human safety regulated by Health Department.
- Packed 100% culled fruit to provide freshness and top quality products.
- Recorded picking and packing dates on goods to determine expiry periods.
Kimchi Factory
Aribat Korea
09.2017 - 12.2019
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Carefully packaged finished products and prepared for shipment.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Inspected materials before assembly to verify compliance of quality control standards.
- Made sure that products were produced on time and are of good quality.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Assistant Store Manager
The Body Shop ( Rampai Niaga)
09.2015 - 08.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Created and maintained safe and secure work environments for employees.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Beauty Advisor & Assistant Shop Manager
The Body Shop ( Sasnima Sdn Bhd - Sabah)
08.2009 - 08.2017
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Followed up with customers to increase satisfaction with purchases and services.
- Increased sales of premium skincare products with targeted recommendations.
- Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
- Provided makeup application services, elevating customer satisfaction and boosting repeat business.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
Education
Level 3 Building Construction - Building Construction Technology
Kolej Yayasan Sabah
Kota Kinabalu Sabah01.2006
High School
Smk Narinang Kota Belud
Sabah03.2003
Skills
- Guest Relations
- Cleaning and organizing abilities
- Housekeeping
- Teamwork
- Customer Service
- Customer service-focused
- Guest Service and Support
- Supply Stocking
- Relationship Building
- Work Planning and Organization
- Makeup artist
- Leadership team
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Housekeeping Cleaner
Aribat ( Korea)
09.2017 - 12.2019
Washer ( Cafe)
Aribat ( Korea)
09.2017 - 12.2019
Apple Factory
Aribat (Korea)
09.2017 - 12.2019
Kimchi Factory
Aribat Korea
09.2017 - 12.2019
Assistant Store Manager
The Body Shop ( Rampai Niaga)
09.2015 - 08.2017
Beauty Advisor & Assistant Shop Manager
The Body Shop ( Sasnima Sdn Bhd - Sabah)
08.2009 - 08.2017
Level 3 Building Construction - Building Construction Technology
Kolej Yayasan Sabah
High School
Smk Narinang Kota Belud
Work Preference
Work Type
Full TimeImportant To Me
Stock Options / Equity / Profit SharingPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsCareer advancementWork-life balanceCompany CulturePersonal development programsPaid time offSimilar Profiles
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