Kim Huyen Tran

- Follow up-to-date SOPs and direct superior’s instructions of daily inbound and outbound inventory management activities.

- Manage, edit, update, and supervise team members to follow up-to-date SOPs, safety requirements, 5s and company regulations.

- Ensure team members are passed down with new process and be competent to perform job requirements.

- Provide daily, weekly and monthly reports on warehouse activities accurately and timely.

- Bear responsibility of inventory and cycle count accuracy at all time.

- Respond to customer’s emails and escalations for any warehouse activities in a timely manner and follow the direct manager’s job requirements.

- Motivate team members to achieve higher productivity or creativity.

- Develop team productivity with continuous efforts to close gaps in SOPs and to initiate improvement projects.

- Proactively escalate to superior for prominent issues in warehouse operation.

- Cooperate with other teams and departments to achieve successful job assignment.

- Support internal & external audit by preparing necessary documents.

- Contribute ideas and solutions to lean working process.

- Support to train the assigned fields and record.

- Support and follow instructions from Customer Service Manager.

- Coordinate with related parties to ensure that daily operation are smooth & effective.

- Coordinate with warehouse & transportation team to prepare required documents for shipment. Follow up the shipment.

- Feedback customer’s concern in a timely manner and support to solve customer’s issue effectively.

- Do daily reports and send out on time.

- Report the issue directly to Customer Service Manager to be consulted once needed.

- Inventory management reconcile report, perform Cycle-count quarterly.

- Edit, modify & strictly follow SOP to understand process thoroughly and ensure daily task to comply with SOP.

- Support internal & external audit by preparing necessary documents.

- Support to identify & draft A3 as well as contributing ideas and solutions for corrective action or lean working process.

- Support to train the assigned fields and record.

- Cycle count participant.

- Support on PR and proceed payment process.

- Daily support and follow instructions from Customer Service team leader/ supervisor/ manager to support warehouse operational inbound and outbound activities.

- Coordinate with related parties to ensure that daily operations are smooth & effective.

- Coordinate with warehouse & transportation teams to prepare required documents for shipment.

- Follow up the shipment status

- Feedback to customer’s concern in a timely manner and support to solve customer’s issue effectively

- Complete daily reports and send out on time.

- Immediately report ad-hoc issue directly to Customer Service supervisor/manager to be consulted once needed.

- Support internal & external audits by preparing necessary documents.

- Contribute ideas and solutions to lean working process.

- Support to train the assigned fields and record

- Follow up-to-date SOPs and direct supervisor’s instructions of
daily inbound, outbound and inventory management activities
- Ensure all tasks assigned by the immediate superior for
operation, related activities such as 5S, company activities, safety
and security program implementation is fully supported
- Perform good receipt/issue/shipping transaction with required
documents (Commercial Invoice, Packing list, CDS- Customs
Declaration Sheet...)
- Bear responsibility of inventory accuracy at all time
- Provide daily, weekly and monthly reports on warehouse
activities accurately and timely
- Respond to customer’s emails and escalations for any
warehouse activities in a timely manner
- Develop self’s performance with continuous efforts to close
gaps in SOPs and initiate improvement projects
- Proactively escalate to superior for prominent issues in
warehouse operation
- Cooperate with other internal and external departments to
achieve successful job assignment