Kian Yuen Lee
Team Lead, Business Technology Services - Channel And Host Integration (Host)
Kuala Lumpur,14
Summary
Performance-driven Vice President with 17 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Vice President
UOB Bank
09.2021 - Current
- Team lead for in-country system for ATM host , PBK host and Payment host.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and state holder satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Cultivated strong relationships with key stakeholders, including business user and vendors, external parties (Paynet, NETS) to promote collaboration and long-term success.
- Managed financial planning and budgeting processes for team.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Information Technology Consultant
MxSoft
10.2020 - 08.2021
- Heads and manages IT Department
- In charge the solutioning and support on CRM system which including costing, program coding, system integration and daily BAU support
- Provided solutions aligned with CRM architecture and business needs.
- Facilitated effective communication between technical teams and clients, translating complex concepts into easily understood terms.
- Provided prompt resolution of technical issues through diligent troubleshooting and root-cause analysis techniques.
- Enhanced data security with comprehensive risk assessments and implementation of robust cybersecurity measures.
Assistant Vice President
CIMB
05.2020 - 10.2020
- BAU System Support team lead in SIBS core banking, BDS system and ETP system for 4 countries
- Manage and review daily incident and problem log ticket for staff and plan for monthly deployment listing to keep the light on for BAU in SIBS core banking, BDS system and ETP system
- Perform server capacity review, system tuning and in-house initiatives to optimise system performance
- Attend to support audit related request
Assistant Vice President
OCBC Bank
06.2016 - 04.2020
- BAU System Support for both SG and MY OCBC core banking system
- Coach the team on daily BAU support, manage system enhancement for better customer experience
- Manage banking application risk, audit and vendor management
Vice President
UOB
11.2014 - 12.2016
- Supporting ATM system in both BAU and Project
- Manage project activities, work closely with vendor and external parties (Paynet) to ensure main milestone of project accomplished within acceptable timeline and budge
- Successful enrolled 6 projects during my service period with UOB bank
System Analyst
Kelly Services M Sdn Bhd.
07.2014 - 10.2014
- Kelly Services appointed by UOB bank to provide outsourcing staff support in ATM system
- Take the role as testing manager in UOB bank for EMV project, perpare test plan, test summary report to UOB bank
Assistant Vice President
OCBC Bank
05.2012 - 08.2013
- Technical lead for EBS (well known as ATM system) project team
- Accountable for overall deliverable of EBS
- Organise, plan, manage and control project activities, resources budget, risk issues
- Build and train BAU team in support BAU independently
System Analyst
Solderfield System S/B
05.2010 - 04.2012
- Being outsource to OCBC bank for SIBS core banking on EBS (ATM) System
- Perform enhancement on the system
- Review project documents and prepare test plan and report to OCBC management daily and weekly
System Analyst
Silverlake System Sdn Bhd
04.2006 - 04.2010
- Team lead for SIBS EBS (ATM) System project
- Develop and customize SIBS EBS system including host and ATM frond end
- Be 1st level support for project team on SIT/UAT testing
- Setup new Hardware Security Module (HSM) for client
- Prepare FSD and TSD document to client and provide user training on EBS system
Education
Bachelor's degree - Computer Science
Tunku Abdul Rahman University College
01.2004 - 01.2006
Skills
ATM & CDM System (front end and host)
Core Banking System
ASPNET Web API
Team leadership
Strategic planning
Coaching and mentoring
Decision-making
Risk management
Budget oversight
Contract negotiation
Websites
Timeline
Vice President
UOB Bank
09.2021 - Current
Information Technology Consultant
MxSoft
10.2020 - 08.2021
Assistant Vice President
CIMB
05.2020 - 10.2020
Assistant Vice President
OCBC Bank
06.2016 - 04.2020
Vice President
UOB
11.2014 - 12.2016
System Analyst
Kelly Services M Sdn Bhd.
07.2014 - 10.2014
Assistant Vice President
OCBC Bank
05.2012 - 08.2013
System Analyst
Solderfield System S/B
05.2010 - 04.2012
System Analyst
Silverlake System Sdn Bhd
04.2006 - 04.2010
Bachelor's degree - Computer Science
Tunku Abdul Rahman University College
01.2004 - 01.2006
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