KHOR MIN ZHAO

Managing Shipments

• Coordinate the shipment of goods to various destinations, ensuring that orders are shipped according to customer specifications.
• Organize both domestic and international shipments, managing logistics from the point of departure to the final destination.
• Ensure that all shipments comply with relevant shipping laws, regulations, and documentation requirements.

Managing Shipping Documentation

• Prepare and verify shipping documents, such as bills of lading, commercial invoices, export declarations, packing lists, and customs paperwork.
• Ensure that all documentation is complete and accurate to avoid delays and issues during transit.

Coordinating with Suppliers and Vendors

• Work closely with vendors, suppliers, freight forwarders, and carriers to ensure timely and cost-effective transportation.
• Negotiate shipping terms and rates to ensure cost savings without compromising quality or delivery timelines.

Inventory Management

• Oversee stock levels and coordinate shipments based on inventory needs to ensure products are available for dispatch.
• Track and update inventory systems with shipping details to maintain accurate records of stock movement.

Customer Service

• Address any shipping-related inquiries or complaints from customers, providing timely resolutions to issues.
• Ensure that customers receive accurate information about their shipments, including expected delivery dates and tracking updates.

Collaborating with Internal Teams

• Work closely with warehouse, procurement, and sales teams to ensure smooth order fulfillment and timely shipping.
• Provide reports and updates on shipping statuses to management and relevant departments.

Quality Control

• Ensure that the products are properly packed to avoid damage during transport and meet quality standards.
• Conduct periodic audits to ensure compliance with company shipping standards and policies.