Kho Leong Kiat
-
Kuala Lumpur
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Chef
Soon Wei Bak Kut Teh
12.2018 - 07.2020
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Achieved cost reduction targets by negotiating with suppliers for better pricing on key ingredients.
- Received numerous accolades from critics for creative dish presentations, elevating the restaurant''s reputation within the industry.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Hotel Waiter
Hillton
10.2017 - 10.2018
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
Restaurant Waiter
Saloma Bistro Restorant
05.2015 - 07.2017
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained clean and organized dining areas for optimal guest experience.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Education
No Degree - -
Zun Kong Secondary School
Kuala Lumpur, Malaysia 04.2001 -
Skills
- Service Quality
- Order Taking
- Table Setting
- Cleanliness
Timeline
Chef
Soon Wei Bak Kut Teh
12.2018 - 07.2020
Hotel Waiter
Hillton
10.2017 - 10.2018
Restaurant Waiter
Saloma Bistro Restorant
05.2015 - 07.2017
No Degree - -
Zun Kong Secondary School
04.2001 -
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