Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Khim Tong Teow

Khim Tong Teow

Information System Manager
Petaling Jaya

Summary

Accomplished Information Systems Manager with a proven track record at The Saujana Hotel Kuala Lumpur, enhancing IT security and efficiency through innovative strategies and cybersecurity best practices. Expert in IT infrastructure management and adept at fostering professional growth within teams. Achieved significant cost savings in IT projects, demonstrating exceptional IT problem-solving and self-motivation skills.

Overview

31
31
years of professional experience

Work History

Information Systems Manager

The Saujana Hotel Kuala Lumpur
05.2024 - Current
  • Reviewed existing computer systems technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
  • Designed efficient workflows for seamless information exchange between departments.
  • Streamlined business processes through comprehensive analysis and innovative technology implementation.
  • Implemented disaster recovery plans, safeguarding critical data from unforeseen events or threats.
  • Established best practices in information systems management, elevating organizational performance.
  • Optimized data security and integrity with robust network infrastructure and protocols.
  • Improved overall efficiency by implementing advanced information systems strategies and solutions.
  • Managed budgets for various information systems projects, achieving cost savings without compromising quality or scope goals.
  • Managed the development of custom software applications for improved business functionality.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Implemented and maintained technology and software budget.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Information System Manager

Hyatt Regency Saujana
09.1996 - 04.2004
  • Reviewed existing computer systems technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Worked with essential personnel to ensure data compliance and integrity.
  • Analyzed new technologies to assess their influence on business operations and strategy.
  • Led the transition from outdated systems to advanced platforms, enhancing productivity and reducing downtime.
  • Championed process improvements through the adoption of automation tools and methodologies.
  • Managed budgets for various information systems projects, achieving cost savings without compromising quality or scope goals.
  • Improved overall efficiency by implementing advanced information systems strategies and solutions.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.

Information System Manager

Hyatt Regency Singapore
06.1994 - 08.1996
  • Reviewed existing computer systems technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Optimized data security and integrity with robust network infrastructure and protocols.
  • Evaluated emerging technologies to determine potential impact on business operations and overall strategy.
  • Mentored junior staff members, promoting professional growth within the IT department while contributing to succession planning efforts.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
  • Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.

Education

Diploma in Computing - Computer And Information Systems

Ngee Ann Polytechnic
Singapore
04.2001 -

Skills

IT problem-solving

IT procurement

IT budgeting

IT infrastructure management

IT risk management

IT policy development

Network administration

Disaster recovery planning

IT support management

IT contract negotiation

Self motivation

IT security management

Technical support

Project management

Accomplishments

  • Achieved paperless environment by introducing Lotus notes workflow processes tasks.
  • Successfully migrated hotel PMS, Accounting, POS and Sales and Marketing applications to cloud based platform in Jul 2023.
  • Achieved annual savings of software and license maintenance fees estimated at MYR 250K by introducing cloud based hotel systems.
  • Successfully migrated windows 7 to windows 10 for all desktop computers in 2022 without incurring additional upgrade cost by taking advantage of the free upgrade offer from microsoft.
  • Successfully upgraded 90% of the hotel's desktop computers in 2021, 2022 and 2023 by upgrading their RAM and hard drive and brought the computers up to speed without replacing with new computers. Estimated saving MYR 240K.

Timeline

Information Systems Manager

The Saujana Hotel Kuala Lumpur
05.2024 - Current

Diploma in Computing - Computer And Information Systems

Ngee Ann Polytechnic
04.2001 -

Information System Manager

Hyatt Regency Saujana
09.1996 - 04.2004

Information System Manager

Hyatt Regency Singapore
06.1994 - 08.1996

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Khim Tong TeowInformation System Manager