Khiang Wooi Lee
Junior Manager
Sungai Petani,Kedah
Summary
Driven by results, I enhanced team productivity and reduced costs at Sharp North Malaysia Sdn. Bhd. by optimizing inventory control and fostering client loyalty through exceptional communication. Skilled in negotiations and team motivation, I successfully managed projects to meet strategic goals, demonstrating a blend of technical and human relations expertise.
Overview
30
30
years of professional experience
5
5
Languages
Work History
Junior Manger
Sharp North Malaysia Sdn. Bhd.
06.1994 - 07.2024
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
- Streamlined office operations for increased efficiency and reduced overhead costs.
- Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
- Monitored project progress to keep tasks on track and meet deadlines.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
- Provided ongoing project status reports and development updates to stakeholders to create accountability and ownership within team.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Created 20 project plans in 30 years.
- Liaised with manager to align strategic goals and objectives and to deliver program outcomes.
- Tracked development milestones and deliverables and aligned to stated deadlines.
- Reported project results to senior project manager.
- Enhanced team productivity by implementing efficient project management strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Butterworth Institute of Technology
Butterworth, Penang, Malaysia 04.2001 -
Skills
Staff Supervision
Timeline
High School Diploma -
Butterworth Institute of Technology
04.2001 -
Junior Manger
Sharp North Malaysia Sdn. Bhd.
06.1994 - 07.2024
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