Khiang Wooi Lee
Junior Manager
Sungai Petani,Kedah
Summary
Driven by results, I enhanced team productivity and reduced costs at Sharp North Malaysia Sdn. Bhd. by optimizing inventory control and fostering client loyalty through exceptional communication. Skilled in negotiations and team motivation, I successfully managed projects to meet strategic goals, demonstrating a blend of technical and human relations expertise.
Overview
30
30
years of professional experience
5
5
Languages
Work History
Junior Manger
Sharp North Malaysia Sdn. Bhd.
06.1994 - 07.2024
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
- Streamlined office operations for increased efficiency and reduced overhead costs.
- Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
- Monitored project progress to keep tasks on track and meet deadlines.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
- Provided ongoing project status reports and development updates to stakeholders to create accountability and ownership within team.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Created 20 project plans in 30 years.
- Liaised with manager to align strategic goals and objectives and to deliver program outcomes.
- Tracked development milestones and deliverables and aligned to stated deadlines.
- Reported project results to senior project manager.
- Enhanced team productivity by implementing efficient project management strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Butterworth Institute of Technology
Butterworth, Penang, Malaysia 04.2001 -
Skills
Staff Supervision
Technical skills
Compliance Management
Team Coordination
Human relations skills
Negotiations
Performance Reviews
Staff Management
Team motivation
Cost Reduction
Employee Scheduling
Compliance understanding
Promotional planning
Timeline
High School Diploma -
Butterworth Institute of Technology
04.2001 -
Junior Manger
Sharp North Malaysia Sdn. Bhd.
06.1994 - 07.2024