Khek Tong Ng

• Project Oversight: Lead or advise on critical initiatives, ensuring alignment with corporate goals and efficient execution.
• Problem Solving: Tackle complex organizational or operational challenges by identifying root causes and recommending actionable solutions.
• Cross-functional Alignment: Facilitate collaboration between departments to ensure unified execution of CEO directives.
• Operational Assessment: Evaluate current production workflows, layouts, and processes to identify inefficiencies and areas for improvement.
• Cost Reduction Analysis: Identify cost-saving opportunities through improved resource utilization, layout redesign, and waste elimination.
• Digital Transformation Initiative: Develop and recommend a clear roadmap for digitizing production processes aligned with the company's business objectives.

Job Responsibilities:-

Sales & Business Development

• Strategic Planning and Execution: Lead the development and execution of long-term business strategies aligned with company goals and market dynamics.
• Business Growth Initiatives: Identify and drive strategic initiatives for business expansion, including new markets, partnerships, product innovations, and acquisitions.
• Performance Monitoring: Establish KPIs and strategic dashboards to monitor progress, evaluate outcomes, and adjust strategies as needed.
• Innovation and Transformation Leadership: Drive digital transformation, process improvements, and innovative business models to ensure competitive advantage.
• Sales Strategy Development: Define and execute sales strategies that align with business goals, technical capabilities, and market opportunities to drive revenue growth.
• Team Leadership and Performance Management: Lead, mentor, and motivate a team of technical sales engineers or sales professionals to consistently meet or exceed sales targets.
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Channel Management and Development

• Channel Strategy Development: Design and implement a long-term channel partner strategy to drive market expansion, revenue growth, and competitive advantage.
• Partner Ecosystem Management: Build, manage, and optimize a high-performing network of channel partners, distributors, resellers, and alliances aligned with business goals.
• Relationship Building and Sustainability: Foster deep, trust-based relationships with strategic partners, ensuring mutual value, long-term engagement, and consistent performance.
• Market Intelligence Gathering: Leverage partner insights to understand market needs, customer feedback, and competitive positioning for continuous innovation.

P&L Management

• P&L Accountability: Take full responsibility for the profit and loss of multiple divisions, ensuring each division meets or exceeds financial targets, including revenue, costs, and profit margins.
• Strategic Financial Planning: Develop and implement financial strategies for each division, aligned with the overall corporate strategy, to maximize profitability and growth.
• Revenue Growth: Work with sales, marketing, and product teams to drive revenue growth initiatives, ensuring that each division meets sales targets and profitability goals.
• Risk Management: Identify financial risks and challenges within divisions, implement mitigation strategies, and ensure compliance with company policies, industry regulations, and financial reporting standards.

Pricing Strategy

• Pricing Strategy Leadership: Develop and lead comprehensive pricing strategies across the product portfolio to maximize profitability, market competitiveness, and customer value.
• Market and Competitive Analysis: Analyze market trends, customer behavior, and competitor pricing to inform strategic pricing decisions and identify opportunities for margin improvement.
• Governance and Policy Setting: Define and enforce pricing policies, discounting thresholds, and approval processes to ensure pricing discipline and minimize margin leakage.
• Product Lifecycle Pricing: Establish pricing strategies for each stage of the product lifecycle including launch, growth, maturity, and end-of-life to optimize margin and market positioning.

Talent Development

• Talent Strategy Leadership: Design and lead the organization’s talent development strategy to build future-ready leadership and workforce capabilities.
• Succession Planning: Collaborate with executive leadership to identify high-potential talent and implement succession plans for critical roles.
• Executive Coaching & Leadership Programs: Implement coaching, mentoring, and tailored development paths for senior leaders and emerging talent.
• Culture & Engagement Initiatives: Partner with HR and business leaders to drive employee engagement, inclusion, and values-driven leadership across the organization.

Job Responsibilities:-

Business Strategy Formulation

• Strategic Planning and Execution: Lead the development and execution of long-term business strategies aligned with company goals and market dynamics.
• Business Growth Initiatives: Identify and drive strategic initiatives for business expansion, including new markets, partnerships, product innovations, and acquisitions.
• Corporate Vision Alignment: Ensure strategic plans support the company’s overall vision, mission, and values, while fostering cross-departmental alignment.
• Stakeholder Engagement: Collaborate with C-level executives, board members, and key stakeholders to communicate strategy, gain buy-in, and report progress.
• Performance Monitoring: Establish KPIs and strategic dashboards to monitor progress, evaluate outcomes, and adjust strategies as needed.

Company Cultural Transformation

• Change Management Leadership: Champion cultural change initiatives, ensuring smooth transitions through structured change management frameworks and employee engagement strategies.
• Employee Engagement and Inclusion: Foster an inclusive and collaborative work environment by driving programs that enhance engagement, diversity, equity, and belonging.
• Communication and Storytelling: Develop internal communication strategies that articulate the vision for culture change and reinforce key cultural messages consistently across the organization.
• Performance and Values Integration: Align performance management, recognition, and talent development systems with core cultural values to reinforce desired behaviors and mindsets.
• Continuous Feedback and Adaptation: Promote a culture of feedback, learning, and adaptability to ensure ongoing improvement and relevance of cultural initiatives.

Marketing Strategy

• Marketing Strategy Leadership: Develop and lead the execution of a comprehensive, data-driven marketing strategy that aligns with overall business objectives and growth targets.
• Product Marketing Alignment: Work closely with product management and sales teams to develop go-to-market strategies for new and existing products, including positioning, pricing, and launch plans.
• Demand Generation and Lead Nurturing: Lead efforts to drive high-quality leads through targeted campaigns, marketing automation, and personalized content strategies.
• Team Leadership and Development: Build and lead a high-performing marketing team, fostering a culture of creativity, agility, and data-driven decision-making.
• Performance Metrics and ROI Analysis: Establish KPIs and track the performance of marketing initiatives, ensuring accountability, continuous optimization, and measurable ROI.

Customer Service Department

• Division Strategy and Leadership: Develop and execute the strategic direction for the Service Dept., ensuring alignment with overall company goals and customer expectations.
• P&L Ownership: Manage the full profit and loss responsibility of the Service Dept., driving revenue growth, cost efficiency, and profitability.
• Customer Satisfaction and Retention: Lead initiatives to enhance service quality, customer satisfaction, and loyalty, ensuring the business delivers best-in-class customer support and value.
• Service Offerings Development: Oversee the development, enhancement, and scaling of service offerings (e.g., maintenance, technical support, managed services) to meet evolving market needs.
• Operational Excellence: Implement efficient service delivery models, processes, and tools to improve turnaround time, reduce costs, and increase service uptime and reliability.
• Contract and Warranty Oversight: Manage service contracts, warranty policies, and service-level agreements (SLAs) to ensure contractual obligations are met and revenue opportunities are maximized.
• Customer Relationship Management: Serve as an executive sponsor for key service accounts, ensuring strategic partnerships and proactive problem resolution.
• KPI and Performance Management: Define and track key service metrics (e.g., SLA compliance, service revenue, response time, resolution rate) and report performance to executive leadership.

Job Responsibilities:-

Strategy Formulation

• Strategic Planning and Execution: Lead the development and execution of long-term business strategies aligned with company goals and market dynamics.
• Business Growth Initiatives: Identify and drive strategic initiatives for business expansion, including new markets, partnerships, product innovations, and acquisitions.
• Stakeholder Engagement: Collaborate with C-level executives, board members, and key stakeholders to communicate strategy, gain buy-in, and report progress.
• Performance Monitoring: Establish KPIs and strategic dashboards to monitor progress, evaluate outcomes, and adjust strategies as needed.

Sales Management

• Sales Strategy Development: Define and execute sales strategies that align with business goals, technical capabilities, and market opportunities to drive revenue growth.
• Team Leadership and Performance Management: Lead, mentor, and motivate a team of technical sales engineers or sales professionals to consistently meet or exceed sales targets.
• Target Achievement: Set clear sales objectives and KPIs for the team; track performance, analyze gaps, and implement corrective actions to ensure targets are met.
• Technical Sales Enablement: Provide technical expertise during customer engagements, bridging the gap between client needs and engineering solutions.
• Pipeline Management and Forecasting: Oversee the sales pipeline, manage lead prioritization, and deliver accurate sales forecasts to senior leadership.
• Client Relationship Management: Build and maintain strong relationships with key clients, understanding their technical and business needs to propose tailored solutions.
• Collaboration with Product & Engineering Teams: Work closely with engineering, product development, and R&D teams to align customer feedback with product roadmaps and solution development.
• Proposal and Bid Management: Lead the preparation of technically sound, competitive proposals and respond to RFPs in a timely and accurate manner.

Job Responsibilities:-

Project and Application Manager

• Project Planning and Initiation: Lead a project team to define project scope, goals, timelines, deliverables, and resource requirements upon transfer of projects from Sales dept.
• End-to-End Project Execution: Lead the execution of engineering projects team from concept to completion, ensuring milestones are met on time and within budget.
• Schedule and Budget Management: Develop and maintain detailed project schedules and budgets; track progress, control costs, and adjust plans as needed to stay on target.
• Risk Identification and Mitigation: Proactively identify project risks and issues, develop contingency plans, and implement effective risk mitigation strategies.
• Technical Oversight: Ensure technical standards, specifications, and quality requirements are met throughout the project lifecycle.
• Stakeholder Communication: Serve as a point of contact for internal and external stakeholders, providing regular updates, progress reports, and addressing concerns promptly.
• Contractor and Vendor Management: Manage third-party vendors and contractors, ensuring compliance with project requirements and timelines.
• Documentation and Reporting: Maintain comprehensive project documentation including plans, change orders, reports, and close-out packages.
• Project Closeout and Lessons Learned: Lead final project evaluations, ensuring all deliverables are met, and capture lessons learned to improve future project execution.