Kharsiah Khasha Ismil Ismail
Consultant
Summary
Dedicated, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals. Offering excellent communication and good interpersonal skills. Willingness to take on added responsibilities to meet team goals
Overview
27
27
years of professional experience
30
30
years of post-secondary education
Work History
Director of Corporate Affairs & Communication
Perbadanan Kemajuan Negeri Perak (PKNP)
Ipoh, Perak
07.2015 - 07.2022
- Participated in team-building activities to enhance working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared variety of different written communications, reports and documents.
- Created plans and communicated deadlines to complete projects on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Conducted research, gathered information from multiple sources and presented results.
- Identified issues, analyzed information and provided solutions to problems.
Senior Manager, Operations and Special Functions
NCER Malaysia
Penang
01.2010 - 02.2015
- Provided strong leadership to enhance team productivity and morale.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Recommended and implemented successful strategies to maximize revenue.
- Developed proposals and presentations for internal and external audiences.
- Implemented and developed operational standards, policies and procedures.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Carried out and developed social media, e-blast and public relations campaigns.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Senior Private Secretary and Special Officer
Cyberview Sdn Bhd
Cyberjaya, Selangor
04.1997 - 12.2011
- Increased productivity by supervising daily activities and performance of [Number] personnel.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Organized and attended meetings and compiled related documents and reports.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Arranged domestic and international travel plans and itineraries.
- Used discretion when handling confidential information.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Served as point of contact between clients and managerial staff.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Attended meetings, took notes and tracked action items.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Education
No Degree - SPM
Sultan Abu Bakar Girls School
Muar, Johor 01.1983 - 12.2022
No Degree - Diploma in Secretarial Science And Business Admin
Institut Teknology Tun Abdul Razak
Kuala Lumpur, Malaysia 04.2001 - 03.1991
Skills
Corporate event planning
Professional relationship building
Friendly and professional communications
Corporate Communications
Inter-office communications
Verbal and written communication
Timeline
Director of Corporate Affairs & Communication
Perbadanan Kemajuan Negeri Perak (PKNP)
07.2015 - 07.2022
Senior Manager, Operations and Special Functions
NCER Malaysia
01.2010 - 02.2015
No Degree - Diploma in Secretarial Science And Business Admin
Institut Teknology Tun Abdul Razak
04.2001 - 03.1991
Senior Private Secretary and Special Officer
Cyberview Sdn Bhd
04.1997 - 12.2011
No Degree - SPM
Sultan Abu Bakar Girls School
01.1983 - 12.2022