Summary
Overview
Work History
Education
Skills
Timeline
Generic
Khamarul Amri Bin Ihwan

Khamarul Amri Bin Ihwan

Johor Bahru, Johor,01

Summary

Proven leader in hospitality management, adept at boosting revenue and enhancing team performance. At Renaissance Hotel Johor Bahru, spearheaded innovative promotions, elevating bar revenue significantly. Expert in staff training and development, skilled in operations and inventory management. Demonstrates exceptional coaching abilities and budget control, ensuring operational excellence and profitability.

Overview

12
12
years of professional experience

Work History

Stall Manager

Selera Al-Wasila
06.2019 - 12.2024
  • Daily supply run to get fresh ingredients from local market.
  • Prepare weekly staff schedule.
  • Fill-in for any vacant position (cook/helper/cashier) to ensure smooth operation.
  • Cost controlling and daily stock ordering, purchasing and inventory.
  • Prepare marketing materials for any holidays season promotion and manage customer outside catering order and payment.

Cook (Griller/Fryer)

Fatty Bom-Bom
12.2017 - 05.2019
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Bar Manager

Renaissance Hotel Johor Bahru
03.2013 - 09.2017
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Closed out cash register and prepared cashier report at close of business.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Education

SMK BATU 34
Pontian, Johor

Skills

  • Schedule preparation
  • Staff management
  • Sales techniques
  • Task delegation
  • Budget control
  • Coaching and mentoring
  • Operations management
  • Inventory management
  • Staff training and development

Timeline

Stall Manager

Selera Al-Wasila
06.2019 - 12.2024

Cook (Griller/Fryer)

Fatty Bom-Bom
12.2017 - 05.2019

Bar Manager

Renaissance Hotel Johor Bahru
03.2013 - 09.2017

SMK BATU 34
Khamarul Amri Bin Ihwan