Khamarul Amri Bin Ihwan
Johor Bahru, Johor,01
Summary
Proven leader in hospitality management, adept at boosting revenue and enhancing team performance. At Renaissance Hotel Johor Bahru, spearheaded innovative promotions, elevating bar revenue significantly. Expert in staff training and development, skilled in operations and inventory management. Demonstrates exceptional coaching abilities and budget control, ensuring operational excellence and profitability.
Overview
12
12
years of professional experience
Work History
Stall Manager
Selera Al-Wasila
06.2019 - 12.2024
- Daily supply run to get fresh ingredients from local market.
- Prepare weekly staff schedule.
- Fill-in for any vacant position (cook/helper/cashier) to ensure smooth operation.
- Cost controlling and daily stock ordering, purchasing and inventory.
- Prepare marketing materials for any holidays season promotion and manage customer outside catering order and payment.
Cook (Griller/Fryer)
Fatty Bom-Bom
12.2017 - 05.2019
- Prepared food items in compliance with recipes and portioning control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Bar Manager
Renaissance Hotel Johor Bahru
03.2013 - 09.2017
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Closed out cash register and prepared cashier report at close of business.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Education
SMK BATU 34
Pontian, JohorSkills
- Schedule preparation
- Staff management
- Sales techniques
- Task delegation
- Budget control
- Coaching and mentoring
- Operations management
- Inventory management
- Staff training and development
Timeline
Stall Manager
Selera Al-Wasila
06.2019 - 12.2024
Cook (Griller/Fryer)
Fatty Bom-Bom
12.2017 - 05.2019
Bar Manager
Renaissance Hotel Johor Bahru
03.2013 - 09.2017
SMK BATU 34
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