KHALED ALSHRBAJI
Johor Bahru,Malaysia
Summary
A self-motivated professional with over eight years of exceptional experience. Recognized for quick service, attention to detail, and positive customer interactions.
Adept at working under pressure and handling guest needs with professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commis Chef
Wadi Hana
Johor Bahru, Malaysia
04.2025 - Current
- Executed preparation of designated dishes per Head
Chef's specifications and plating standards. - Facilitated daily kitchen tasks, including food preparation and dishwashing responsibilities.
- Ensured cleanliness and organization in the kitchen environment for optimal operation.
- Demonstrated ability to quickly learn new recipes and techniques as needed.
Cashier
Qasar Hadhramaut Restaurant
Pulau pinang, Malaysia
04.2024 - 01.2025
- Managed high-volume checkout lane, ensuring efficient service and minimal wait times during peak hours.
- Processed over 150 transactions daily with complete accuracy in cash handling.
- Consistently recognized for speed and accuracy in end-of-shift drawer reconciliation.
- Assisted with stocking shelves and monitoring inventory levels to maintain organization.
- Provided customer support over phone regarding store operations,food information, and order placement, table reservations
- Maintained clean and organized checkout area to enhance customer experience.
Barista & Juice Specialist
Tazaa Arabic Restaurant
Pulau Pinang, Malaysia
08.2022 - 03.2024
- Delivered efficient service during morning rush of over 300 customers daily.
- Achieved 98% customer satisfaction rating by providing tailored recommendations and quick assistance.
- Handled beverage orders while engaging with customers to understand taste preferences.
- Reduced waste by 15% through effective management of coffee and juice inventory.
- Ensured optimal performance of espresso machines, juicers, and blenders while adhering to health standards.
- Contributed to preparation of various baked goods including muffins and cakes.
Professional waiter
Halab Penang
Pula penang, Malaysia
01.2018 - 07.2022
- Provided prompt greetings and escorts for customers to
- Informed guests about menu options while addressing food allergies effectively.
- Set up inviting dining environments with well-arranged linens, silverware, and glassware.
- Enhanced guest satisfaction by highlighting daily specials during service.
- Recommended menu selections aligned with customer preferences to boost sales.
- Conducted cleanliness inspections of dishes and kitchenware before service commencement.
- Ensured tidy table settings consistently throughout dining area for optimal presentation.
- Managed phone reservations and takeout orders professionally, ensuring efficient communication.
Host and waiter
Damascus house
Kuala Lumpur, Malaysia
11.2016 - 01.2018
- Achieved a customer satisfaction rate exceeding 90% through attentive service and expert recommendations.
- Drove a 15% increase in customer purchases by promoting new appetizers, pastas, and salads.
- Contributed to a 10% boost in monthly sales revenue through successful menu introductions.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Diploma -
High School of Damascus
Syria Skills
- Interpersonal skills
- Attention to detail
- Efficiency and endurance
- Coordination expertise
- Food safety and hygiene
- Training and development
- Customer service excellence
- Multitasking under pressure
- Team spirit
- Cash handling accuracy
- Customer support
- Inventory management
- Time management
- POS system operations
- Sales expertise
- Retail merchandising
- Decoration Plating
- presentation basics
Accomplishments
- Star Employee of the Month (09/2020)Halab, Penang
- Super Host Award (02/2017)Damascus, house
DATE OF BIRTH
- 01-01-2006
PLACE OF BIRTH
- Syria
MARITAL STATUS
- Married
Certification
- Waiter and waitress training 101
- Foodhygiene training
- Health certificate for food handlers
Languages
Arabic
First Language
Malay
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Affiliations
- Photography
- Cooking
- Reading novels
- Food blogging
Timeline
Commis Chef
Wadi Hana
04.2025 - Current
Cashier
Qasar Hadhramaut Restaurant
04.2024 - 01.2025
Barista & Juice Specialist
Tazaa Arabic Restaurant
08.2022 - 03.2024
Professional waiter
Halab Penang
01.2018 - 07.2022
Host and waiter
Damascus house
11.2016 - 01.2018
Diploma -
High School of Damascus