Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
References
Timeline
Generic
KHAIRUNNISA ABDUL RAHMAN

KHAIRUNNISA ABDUL RAHMAN

Kuala Lumpur

Summary

Dynamic sales manager with extensive experience at TM, excelling in strategic presentations and contract negotiation. Proven track record in driving business growth through effective stakeholder collaboration and financial assessment. Adept at developing innovative network architecture solutions that optimize costs and enhance service delivery, fostering strong partnerships for future opportunities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

MANAGER (SALES)

TM
Kuala Lumpur
04.2025 - Current
  • Leading new potential business collaborations with customers while exploring the opportunities to expand the existing one
  • Managing customers’ account including revenues forecasting, billing and collections.
  • Projects involved: Proposal consolidation for customer’s Request-for-Proposal (RFP) to serve their backend customers.
  • Collection of aging invoices from customers.

MANAGER (SOLUTION CONSULTANT)

TM
Kuala Lumpur
12.2013 - 03.2025
  • Lead the technical proposal that fits customer’s requirements.
  • Conduct analysis of infrastructure resources such as current & future network capacity to support customer’s requirement.
  • Jointly develop service delivery planning and strategies with other internal stakeholders such as Product team, Strategy team, and Network team.
  • Identify, manage & consolidate cost elements including network cost & third-party cost to assesses financial impact on the proposed solution and design.
  • Craft the right services and network architecture for each requirement/project by coordinating with internal and external parties.
  • Lead the negotiation with third-party suppliers/partners for best cost to optimize financial gain in projects.
  • Build goodwill relationship with third-party partners through periodical partners engagement that leads to more potential collaboration.
  • Prepare the service network design through before project execution.
  • Projects involved: Customer’s tender preparation and deployment of Point-on-Presence (PoP) in selected countries.
  • Managed-wavelength network development across Thailand-Malaysia border to Malaysia-Singapore border for customer.
  • Pricebook development for new route/network.
  • Partners’ price book consolidation for popular submarine/terrestrial route.

ASSISTANT MANAGER (ARCHITECTURE PLANNING TEAM)

TM
Kuala Lumpur
03.2012 - 11.2013
  • Lead as Project Manager that liaise closely with other internal stakeholders including Sales team, Product team, Network team, and Finance team.
  • Design and implement infrastructure network that served as backbone to other services for enterprise and retail alike.
  • Projects involved: Yearly network planning and implementation to serve organic needs.
  • Attending to ad-hoc restoration when outage happens.
  • Cost optimization initiative over network expenditure.

ASSISTANT MANAGER (PRODUCT MANAGEMENT)

TM
Kuala Lumpur
09.2008 - 02.2012
  • Jointly develop price book with other internal stakeholders such as Pricing team and Sales team.
  • Strategize and position the pricing for the products that is at par with market.
  • Work closely with internal stakeholders such as Sales team and Pricing team to ensure the coherency of the product offerings to customers.
  • Projects involved: Pricebook development for IPLC and IEPL product.

Education

Bachelor of Information Technology (Honours) - Business Information System

Multimedia University
Melaka
01.2008

Skills

  • Consulting services
  • Contract negotiation
  • Strategic presentations
  • Financial assessment
  • Network architecture
  • Cost and pricing analysis
  • Project management
  • Stakeholder collaboration
  • Strategic planning
  • Tender consolidation
  • Market analysis
  • Proposal development
  • Team collaboration
  • Business development

Certification

Professional Technologist (Ts.)

Awards

  • TM Group CEO Merit Award, 2010
  • TM Group CEO Merit Award, 2011
  • TM Group CEO Merit Award, 2021

Languages

Malay
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

MANAGER (SALES)

TM
04.2025 - Current

MANAGER (SOLUTION CONSULTANT)

TM
12.2013 - 03.2025

ASSISTANT MANAGER (ARCHITECTURE PLANNING TEAM)

TM
03.2012 - 11.2013

ASSISTANT MANAGER (PRODUCT MANAGEMENT)

TM
09.2008 - 02.2012

Bachelor of Information Technology (Honours) - Business Information System

Multimedia University

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KHAIRUNNISA ABDUL RAHMAN