Khairul Ridhwan Bin Zahardin

• Facilitates the growth of export activities and encourages foreign direct investment from Poland into Malaysia
• Enhances the promotion of Foreign Direct Investment opportunities in Poland
• Advocates for the potential of Polish exports, particularly in the science and technology sector
• Takes proactive steps on behalf of Polish companies engaged in collaboration with Malaysia
• Establishes and nurtures connections with the Malaysian government administration and chambers of commerce, particularly in the context of bilateral cooperation.

PROJECTS:

• Visit to Intel Malaysia (2023): Organized a significant plant visit to Intel Malaysia in connection with Intel's $4.6 billion investment in Poland's semiconductor chip assembly and testing facility. Facilitated discussions with key stakeholders, including the President of our organization, Polish ministry officials, and the Polish regional investment agency.
• Cosmoprof Asia 2023 (Hong Kong): Coordinated Poland Pavilion at Asia's largest beauty expo, featuring five Polish beauty and cosmetic product manufacturers. Conducted a seminar on the Malaysian beauty market.
• Polish Investment and Trade Agency Business Forum 2023 (Warsaw): Represented Malaysia as a consultant to over 100 Polish companies seeking to enter the Malaysian market across various industries.
• Food & Hotel Malaysia 2023: Led the Polish Pavilion at Malaysia's prominent B2B food and hospitality exhibition, showcasing five selected companies over four days.
• ARCHIDEX 2023: Managed the Polish Investment and Trade Agency's information booth at Malaysia's premier architecture, interior design, and building exhibition.
• Malaysia Wood Expo 2023: Introduced nine Polish companies and their timber-based products to potential Malaysian buyers, in collaboration with the Malaysia Timber Council.
• Poland-Malaysia Fintech Forum 2023: Organized the first Fintech forum in Malaysia, introducing five Polish Fintech companies and engaging key institutions such as Bank Negara and Cyber Security Malaysia.
• Cosmoprof Asia 2022 (Singapore): Collaborated with foreign trade offices in Kuala Lumpur, Singapore, and Jakarta to showcase ten Polish manufacturers at Asia's largest beauty expo.
• Polish Investment and Trade Agency Business Forum 2022: Advised Polish companies interested in entering the Malaysian market.
• Trade Mission in Warsaw (Beauty Forum Warsaw): Brought two Malaysian cosmetic importers to Warsaw, delivering a presentation on Malaysia's cosmetics industry, with a focus on halal certification.
• Slavic B2Beauty Expo, Poland (June 2022): Assisted three Malaysian beauty product importers in meeting with Polish producers during a B2B session. Delivered a presentation on the Malaysian cosmetics market.
• Malaysia International Halal Showcase (MIHAS) 2021: Managed the virtual Polish Pavilion showcasing 12 Polish companies.
• Malaysia International Furniture Fair (MIFF) 2021: Handled the virtual Polish Pavilion featuring six Polish companies.

• Efficiently manage and promptly respond to all Request for Quotation (RFQ) and customer inquiries
• Schedule appointments with both customers and suppliers to strengthen business relationships
• Compile weekly reports on stock anomalies to mitigate 'nil-stock' situations
• Initiate external sourcing processes to address 'nil-stock' scenarios, especially with Power By the Hour (PBH) contracted customers
• Provide support to the PBH team by ensuring the availability of exchange units in cases where agreed shop lead times cannot be met
• Effectively oversee requests from SR Technics partners with Consignment Contracts, including profit sharing, documentation, invoicing, and more.

• Manage incoming requests from airlines, primarily Singapore Airlines, to facilitate the delivery of components, ensuring materials are delivered within the contractual lead time
• This involves coordination with Airbus Flight Hour Services (Airbus FHS) inventory locations in Singapore, Malaysia, Hong Kong, or London
• Independently evaluate, challenge, and select suitable options to meet customer needs in the event of insufficient stock availability
• Maintain contracts and relationships with all relevant parties throughout the sourcing and shipping process to ensure timely procurement of aircraft parts
• Oversee and control critical component inventories, ensuring Airbus FHS stock levels consistently remain within the 'green' zone
• Pursue the return of late core units (unserviceable components) from customers, including airlines
• Collaborate with Malaysian authorities and foreign customs authorities to address operational issues, particularly those related to component shipments
• Organize and lead weekly meetings with customers to provide timely updates on nil-stock or backorder issues that could potentially impact service levels and, consequently, customer operational performance.

• Efficiently oversee the customer quotation process to ensure timely responses
• Manage and meet all customer needs proactively
• Play a key role in achieving regional revenue targets by optimizing service levels
• Handle customer complaints, ensuring they are received, processed, and escalated appropriately for resolution
• Foster and strengthen customer relationships, both with existing and new clients, aiming to maintain and potentially expand business opportunities with them.

• Proactively identifying potential clients within designated regions who can benefit from our company's products or services, with a focus on maximizing client potential
• Cultivating enduring client relationships by effectively managing and interpreting their needs and requirements
• Convincing clients that our products or services are the optimal choice in terms of quality, pricing, and delivery, aligning with their specific needs
• Skilfully negotiating tender and contract terms and conditions to ensure mutual satisfaction for both clients and the company
• Delivering technical presentations and demonstrating how our products align with and fulfill client requirements.

• Spearheaded job planning and execution for all assigned projects from inception to completion, encompassing the preparation of necessary reports for record-keeping and client submission
• Ensured strict compliance with Client and Company HSE policies at the highest standards during project execution
• Maintained responsibility for providing project updates to the Project Manager and Head of Department (HOD)
• Served as the primary point of contact between the client's site representatives and the assigned project(s)
• Conducted site surveys as per client requests and prepared commercial proposals accordingly
• Organized and facilitated regular project meetings with clients to ensure effective communication and progress tracking
• Verified the adequacy of material, tools, and consumables prior to job execution
• Enforced Quality Assurance/Quality Control procedures for all work conducted during the assigned project(s)
• Coordinated and managed routine project meetings with clients to foster collaboration and ensure project objectives were met.

PROJECTS

1. ALUMINIUM HELIDECK ASSEMBLY AND INSTALLATION FOR BARAM AND BOKOR PLATFORM

PROVISION OF SUPPLY AND DELIVERY OF ALUMINIUM FOR BARAM BADP-B AND BOKOR BODP-A

Duration: August 2015 – January 2016

Role 1: Primarily responsible for planning and monitoring work progress.

Role 2: Collaborated with the Procurement Coordinator to participate in vendor bid evaluations and coordinated with the Technical team to address engineering issues.

Role 3: Facilitated communication between the QA/QC team, MOC, and client regarding the inspection status of materials, equipment, and client-provided items.

Role 4: Assisted the Project Manager in maintaining project cost and schedule while managing document control.

Role 5: Prepared progress reports and documented minutes for weekly and monthly progress meetings, focusing on the development and implementation of the project change control procedure.

Role 6: Ensured effective project management, meeting project guidelines, schedule, and contract requirements, including those related to quality, health, safety, and environmental standards.

Role 7: Authorized to initiate and organize all necessary activities and actions to ensure the timely completion of construction deliveries.

Role 8: Ensured that project quality and HSE activities and related records for project phases were identified, collected, and maintained effectively.

2. BINTULU CRUDE OIL TERMINAL, BINTULU PROVISION OF BLASTING AT EXTERNAL SHELL USING SPONGE JET TECHNOLOGY AND COATING APPLICATION FOR TANK 1, 2, 41 & 42 Duration: November 2013 – May 2014

Role 1:Provided supporting documents, such as proposals, time sheets, and daily progress reports.

• Prepared the project's S-curve and presented it to the Project Manager, obtaining client approval.
• Organized and facilitated meetings with clients to discuss project progress.
• Prepared the Technical Proposal and Technical Work Pack for the client.

Role 2: Coordinated with equipment vendors for rentals and successfully negotiated within the rental budget.

• Arranged the delivery of rental equipment and ensured all necessary documents were prepared prior to job execution, including equipment off-hires.

Role 3: Maintained project progress on schedule and effectively addressed any arising problems.

• Visual inspection on corrosion under insulation (CUI)
• Minor shutdown on hot combine feed exchanger E-2001B – 190mm crack appeared on the 36 inch, 30mm thick nozzle surface
• Dye-Penetrant testing (DPT), Radiographic Imaging (RI) and Hydro-Testing on valves
• Involved in Turn-around of PDH (Polypropylene Dehydrogenation) plant - this major shutdown occurs once in every 6 years.