Khairul Nurzalimaz Ismail
Senior Co-ordinator
Klang
Summary
Experienced Senior Coordinator with expertise in event planning, budgeting and management. Develops successful promotional campaigns and creates effective marketing and advertising materials. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools.
Overview
19
19
years of professional experience
Work History
Senior Coordinator
Yayasan Kossan
11.2019 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Brainstormed and implemented creative event concepts and themes.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
- Fostered positive work environment, mentoring junior coordinators and facilitating their professional growth.
- Pioneered adoption of virtual event platforms, expanding audience reach amid global travel restrictions.
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Developed detailed event reports, documenting all aspects of each event.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Coordinated travel and accommodations for event attendees.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Analyzed event costs to identify areas of improvement and cost savings.
- Coordinated transportation and parking arrangements for guests and vendors.
- Oversaw event registration process by collecting and tracking attendee information.
- Produced concept plans for high-profile corporate meetings and events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Monitored and controlled event expenditures to meet budgets.
Senior Sales Co-ordinator
Kossan International Sdn Bhd
09.2017 - 10.2019
- Established performance metrics for individual team members to track progress towards targets consistently.
- Implemented training programs for both new hires and existing employees to enhance skill sets necessary for success.
- Increased sales revenue by developing and implementing strategic sales plans.
- Continuously monitored competitor activity within the industry landscape in order to stay ahead of emerging trends.
- Streamlined sales processes for increased efficiency and productivity.
- Participated in trade shows and industry events, representing the company professionally and networking effectively.
- Coordinated cross-functional teams to ensure seamless project execution from start to finish.
- Analyzed sales data to identify trends, opportunities, and areas for improvement within the organization.
- Resolved escalated customer issues promptly, maintaining positive relationships while addressing concerns effectively.
- Negotiated contracts with clients to secure long-term business partnerships.
- Conducted market research to identify potential clients and expand the company''s reach.
- Collaborated with marketing teams to create promotional materials and increase brand awareness.
- Facilitated regular team meetings, fostering open communication and collaboration among colleagues.
- Monitored daily sales performance and provided feedback to each team member.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Secretary/Government Affairs & Security Executive
Top Glove Sdn Bhd
11.2011 - 12.2011
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed superior calendars, scheduling appointments and meetings to optimize time management.
- Maintained electronic filing systems and categorized documents.
- Coordinated travel arrangements for superior, ensuring smooth business trips with minimal disruptions.
Government Affairs, Project & Security Sr. Officer
Top Glove Sdn Bhd
12.2010 - 11.2011
- Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
- Implemented innovative process improvements that enhanced productivity and reduced operational costs.
- Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for the company.
- Coached junior team members, fostering professional growth and improving overall team performance.
- Delivered exceptional customer service by understanding client needs, providing tailored solutions, and maintaining open lines of communication throughout all stages of the project lifecycle.
- Increased team efficiency by streamlining communication and implementing new project management strategies.
Senior HR Officer
Top Glove Sdn Bhd
11.2006 - 12.2010
- Streamlined HR processes for efficiency, saving time and resources across the organization.
- Coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
- Conducted thorough job analyses to develop accurate position descriptions and classifications, improving role clarity within the organization.
- Facilitated successful onboarding of new employees with comprehensive orientation programs and training materials.
- Partnered with senior executives on organizational restructuring efforts that improved overall business efficiency and effectiveness.
- Negotiated favorable contract terms with external vendors for HR services, reducing costs while maintaining quality support for employees.
- Collaborated with cross-functional teams on various projects related to diversity and inclusion efforts, creating a more inclusive work environment for all employees.
- Ensured compliance with federal, state, and local employment laws through regular audits and policy reviews.
- Managed complex employee relations issues, resolving conflicts and fostering positive workplace culture.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Handling permit renewal for Foreign workers
HR Assistant (CONTRACT FOR 2 MONTHS)
MALAYSIAN OXYGEN BERHAD
09.2006 - 11.2006
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Draftperson
Cadace Sdn Bhd
10.2005 - 08.2006
- Used computer-aided design software to prepare blueprints and schematics.
- Created designs and blueprints using Autocad according to customer specifications, timelines and supply inventories.
Administration Assistant
Bina Link Solutions Sdn Bhd
07.2005 - 09.2005
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Executed record filing system to improve document organization and management.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Diploma - Science Computer
University Teknologi Malaysia
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Meeting facilitation
Proposal Writing
Customer Service
MS Office
Data Entry
Project Coordination
Budget Planning
Event Planning
Event Coordination
Social Media Promotion
Expense Tracking
Languages
Malay
Native language
English
Upper intermediate
B2
Hiking and running
Really passionate about hiking and running activity. This is a weekly routine for me to do trail running and road running in order to maintain my stamina and to keep fit.
Timeline
Senior Coordinator
Yayasan Kossan
11.2019 - Current
Senior Sales Co-ordinator
Kossan International Sdn Bhd
09.2017 - 10.2019
Secretary/Government Affairs & Security Executive
Top Glove Sdn Bhd
11.2011 - 12.2011
Government Affairs, Project & Security Sr. Officer
Top Glove Sdn Bhd
12.2010 - 11.2011
Senior HR Officer
Top Glove Sdn Bhd
11.2006 - 12.2010
HR Assistant (CONTRACT FOR 2 MONTHS)
MALAYSIAN OXYGEN BERHAD
09.2006 - 11.2006
Draftperson
Cadace Sdn Bhd
10.2005 - 08.2006
Administration Assistant
Bina Link Solutions Sdn Bhd
07.2005 - 09.2005
Diploma - Science Computer
University Teknologi Malaysia
04.2001 -
Similar Profiles
Ella Junita SevianaElla Junita Seviana
Supervisor of Finance and Accounting at Yayasan Upaya Indonesia DamaiSupervisor of Finance and Accounting at Yayasan Upaya Indonesia Damai
SHAHIRA AHMED BAZARISHAHIRA AHMED BAZARI
Managing Director & Trustee at Yayasan HasanahManaging Director & Trustee at Yayasan Hasanah
Sharifah Sakinah AlkaffSharifah Sakinah Alkaff
Deputy Director at Yayasan MENDAKIDeputy Director at Yayasan MENDAKI