KHAIRUL BIN NURAIDI
Operational Officer
Gombak
Summary
Reliable operational officer with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Organized events with expertise in event planning. Forward-thinking leader with success in tactical and strategic planning and organizational roadmap development. Highly responsive to company and client needs.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Event Coordinator
WD Hobbies Enterprise, Medan Selera Taman Melawati
Taman Melawati
04.2019 - 07.2020
- Managing stocks and sales of toys products
- Setting up venues for events under the instruction of Event Manager
- Becoming the MC for each event
- Coordinated schedules and timelines for events.
- Hired, trained and supervised volunteers and support staff required for events.
Operation Assistant Officer
International Marketing and Net Resources Sdn Bhd
Sri Rampai
04.2016 - 10.2018
- Managing clients registration for foreign worker (working permit)
- Acting as second-in-command to the Manager, and taking care of all duties in their absence.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled 20 calls per day to address customer inquiries and concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Responded to customer requests for products, services and company information.
- Executed record filing system to improve document organization and management.
Cashier
Holabebe, Wangsa Walk
06.2014 - 11.2015
- Balancing the cash register and generating reports for credit and debit sales
- Helped customers complete purchases, locate items specifically in baby products
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Business Economics
Sijil Tinggi Persekolahan Malaysia (STPM)
Gombak, Malaysia 06.2014 - 12.2015
Sijil Pelajaran Malaysia (SPM)
Gombak, Malaysia 01.2012 - 12.2013
Malaysian University English Test (MUET)
Skills
Microsoft Word
Timeline
Event Coordinator
WD Hobbies Enterprise, Medan Selera Taman Melawati
04.2019 - 07.2020
Operation Assistant Officer
International Marketing and Net Resources Sdn Bhd
04.2016 - 10.2018
Cashier
Holabebe, Wangsa Walk
06.2014 - 11.2015
Business Economics
Sijil Tinggi Persekolahan Malaysia (STPM)
06.2014 - 12.2015
Sijil Pelajaran Malaysia (SPM)
01.2012 - 12.2013
Malaysian University English Test (MUET)
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