KHAIRUL BIN NURAIDI
Operational Officer
Gombak
Summary
Reliable operational officer with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Organized events with expertise in event planning. Forward-thinking leader with success in tactical and strategic planning and organizational roadmap development. Highly responsive to company and client needs.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Event Coordinator
WD Hobbies Enterprise, Medan Selera Taman Melawati
Taman Melawati
04.2019 - 07.2020
- Managing stocks and sales of toys products
- Setting up venues for events under the instruction of Event Manager
- Becoming the MC for each event
- Coordinated schedules and timelines for events.
- Hired, trained and supervised volunteers and support staff required for events.
Operation Assistant Officer
International Marketing and Net Resources Sdn Bhd
Sri Rampai
04.2016 - 10.2018
- Managing clients registration for foreign worker (working permit)
- Acting as second-in-command to the Manager, and taking care of all duties in their absence.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled 20 calls per day to address customer inquiries and concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Responded to customer requests for products, services and company information.
- Executed record filing system to improve document organization and management.
Cashier
Holabebe, Wangsa Walk
06.2014 - 11.2015
- Balancing the cash register and generating reports for credit and debit sales
- Helped customers complete purchases, locate items specifically in baby products
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Business Economics
Sijil Tinggi Persekolahan Malaysia (STPM)
Gombak, Malaysia 06.2014 - 12.2015
Sijil Pelajaran Malaysia (SPM)
Gombak, Malaysia 01.2012 - 12.2013
Malaysian University English Test (MUET)
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
2 Language SkillsBahasa Malaysia
English
3 AbilitiesGood in time management and flexible team playerAble to follow instructions closely and work under pressureWilling to learn new thingsProficient in communication skillsAble to work with flexible timeTimeline
Event Coordinator
WD Hobbies Enterprise, Medan Selera Taman Melawati
04.2019 - 07.2020
Operation Assistant Officer
International Marketing and Net Resources Sdn Bhd
04.2016 - 10.2018
Cashier
Holabebe, Wangsa Walk
06.2014 - 11.2015
Business Economics
Sijil Tinggi Persekolahan Malaysia (STPM)
06.2014 - 12.2015
Sijil Pelajaran Malaysia (SPM)
01.2012 - 12.2013
Malaysian University English Test (MUET)