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Khairul Anwar Bin Mohd Sufian
Sales And Operations Manager
Miri
Work Preference
Summary
Dynamic Sales and Operations Manager with a proven track record at Ocean Supply and Engineering Asia Sdn Bhd, excelling in sales leadership and problem-solving. Enhanced customer satisfaction through effective team collaboration and strategic process improvements, driving operational efficiency and fostering strong client relationships. Adaptable and results-oriented, committed to continuous growth and excellence.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales and Operations Manager
Ocean Supply and Engineering Asia Sdn Bhd
09.2021 - Current
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
Procurement Officer
C&R Enterprise
01.2019 - 08.2021
- Developed and strengthened supplier relationships.
- Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
Education
No Degree - Occupational Health And Safety
Fajar International College
Miri 04.2001 -
Skills
Sales leadership
Collaborative mindset
Pricing strategy
Multitasking
Decision-making
Adaptability and flexibility
Teamwork and collaboration
Problem-solving abilities
Accomplishments
- Collaborated with team of 5 in the development of shipchandling business between Aesen Offshore.
- Rose to the managerial position rapidly due to proficient decision making and excellent accuracy.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Pressure is a privilege"
Billie Jean King
Software
Languages
English
Bilingual or Proficient (C2)
Interests
Sports
Films
Timeline
Sales and Operations Manager
Ocean Supply and Engineering Asia Sdn Bhd
09.2021 - Current
Procurement Officer
C&R Enterprise
01.2019 - 08.2021
No Degree - Occupational Health And Safety
Fajar International College
04.2001 -