Khairul Amir Mohammad
Assistant Officer (IT)
Block C Unit 12 Residensi Pandmas 2 Lorong Delapan Kampung Pandan, Kuala Lumpur,14
Summary
Enthusiastic Assistant Officer (IT) eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Average understanding of web programing, computer technical and server management.Motivated to learn, grow and excel in information technology Industry.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work History
Assistant Officer (IT)
Jabatan Perhutanan Semenanjung Malaysia
Kuala Lumpur, Wilayah Persekutuan
08.2013 - Current
- Worked with users to understand needs and provide excellent service.
- Monitored all ICT inventory to ensure stock levels
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Installed and upgraded internal and third party software.
- Introduced VMware and Manage Engine software infrastructure and management tools to create and manage virtual server, server health computing environment.
- Backed up data to distributed storage centers to avoid massive data loss in event of network breach or failure.
- Introduce Network Monitoring System software to monitored networks and network devices to resolve technical problems quickly.
- Installed and configured software applications and tested solutions for functionality.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Code review to better delegate error checking duties and enhance debugging outcomes.
Computer Technician
Pusat Pendidikan Guru Yan
Yan, Kedah
07.2013 - 08.2013
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Computer Technician
Sekolah Kebangsaan Sungai Acheh
Nibong Tebal, Pulau Pinang
05.2008 - 07.2013
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Configured hardware, devices and software to set up work stations for employees.
Computer Technician
Sekolah Menengah Kebangsaan Pusa
Pusa, Serawak
12.2007 - 05.2008
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Education
Bachelor of Computer Science - Software Engineering
University Technology Malaysia
Kuala Lumpur 05.2011 - 08.2016
Skills
Desktop and laptop installations
Timeline
Assistant Officer (IT)
Jabatan Perhutanan Semenanjung Malaysia
08.2013 - Current
Computer Technician
Pusat Pendidikan Guru Yan
07.2013 - 08.2013
Bachelor of Computer Science - Software Engineering
University Technology Malaysia
05.2011 - 08.2016
Computer Technician
Sekolah Kebangsaan Sungai Acheh
05.2008 - 07.2013
Computer Technician
Sekolah Menengah Kebangsaan Pusa
12.2007 - 05.2008
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