As a fresh graduate in bachelor information communication technology with interest working in Information Technology and Analytics. Experienced team player with knowledge of executing software projects throughout product development life cycle.
Overview
2
2
years of professional experience
Work History
IT Infrastructure & Application
ZF Chassis Systems Kulim
09.2023 - Current
Develop ideas concept using Maxhub for meeting room, conference room using
Use power automate for creating IT ticket for user
Do configuration network for new station for new project
Maintained up-to-date documentation for laptop, TV,network,CCTV, palm scanner, printer and incident tickets.
End user support and troubleshooting for office and production
Use BMC to manage daily ticket, incident and asset with support IT global
Working with IT Global to perform data migration for TIBER project
IT Technical Support Internship
Jabil Circuit Penang
10.2022 - 05.2023
Assisted in providing technical support to end-users by troubleshooting hardware and software issues, ensuring timely issue resolution
Conducted hardware inventory checks and maintained accurate records of equipment, assisting in managing IT assets efficiently
Collaborated with the IT team to set up and deploy new workstations, laptops, and mobile devices for employees, ensuring seamless onboarding.
Education
Bachelor of Information Communications Technology -
Management Science University (MSU)
Shah Alam, Selangor, Malaysia
11.2023
Introduction to Big Data Analytics -
Workshop courses
07.2023
Cisco CCNA 200-301 Completing Guide to Getting Certified -
UDEMY
06.2023
Diploma in Information Technology -
Management Science University (MSU)
Shah Alam, Selangor, Malaysia
12.2020
Skills
Python
C
MySQL
Power BI
Troubleshooting (Problem Solving)
Object-Oriented Programming (OOP)
Languages
English
Personal Information
Title: IT Infrastructure & Application
Timeline
IT Infrastructure & Application
ZF Chassis Systems Kulim
09.2023 - Current
IT Technical Support Internship
Jabil Circuit Penang
10.2022 - 05.2023
Bachelor of Information Communications Technology -
Management Science University (MSU)
Introduction to Big Data Analytics -
Workshop courses
Cisco CCNA 200-301 Completing Guide to Getting Certified -
UDEMY
Diploma in Information Technology -
Management Science University (MSU)
Similar Profiles
Jessica Davila PerezJessica Davila Perez
Team Lead at ZF Chassis SystemsTeam Lead at ZF Chassis Systems