KHAI JIA SEOW
Petaling Jaya, Selangor,10
Summary
Accomplished Managing Director at Divertainment Sdn Bhd, adept in strategic planning and operations management. Leveraged sales leadership and mentoring skills to drive company performance, achieving consistent revenue growth. Excelled in fostering organizational development and executing marketing strategies, demonstrating a profound ability to enhance business development and financial management.
Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in financial management, operational excellence, and stakeholder engagement, with reputation for reliability and effective leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MANAGING DIRECTOR
DIVERTAINMENT SDN BHD
05.2016 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
SCUBA DIVING INSTRUCTOR
PADI
05.2014 - Current
- Assisted in marketing efforts for the dive center by participating in trade shows, networking events, and social media campaigns.
- Conducted regular equipment inspections and maintenance tasks to guarantee safe operation during dive sessions.
- Collaborated effectively with dive shop staff to coordinate equipment rentals, tank refills, and gear maintenance tasks.
- Provided valuable insight into local dive sites by conducting thorough research on natural features, currents, visibility conditions, and marine life habitats.
- Developed strong rapport with students through effective communication skills and genuine enthusiasm for scuba diving education.
- Promoted environmental conservation through educational presentations on marine life and responsible diving practices during classes.
Marketing Director
AONEPLUS COMPUTER SDN BHD
01.2012 - 05.2014
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Managed marketing budget for maximium ROI.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created content and promotional materials to drive engagement and conversions.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Directed trade show participation, maximizing exposure for company products and services.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Mentored junior team members, fostering professional development within the organization.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Accounts Manager
AONEPLUS COMPUTER SDN BHD
08.2009 - 12.2011
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
- Conducted regular account reviews with clients, providing valuable insights into performance metrics and recommending actions for improvement.
- Managed a diverse portfolio of accounts, demonstrating adaptability across various industries and client needs.
- Streamlined account management processes for better organization and time management.
- Collaborated with sales teams to identify new opportunities, driving revenue growth.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Bachelor of Arts - ANTHROPOLOGY AND SOCIOLOGY
UNIVERSITY OF MALAYA
KUALA LUMPUR, MALAYSIA08-2008
Skills
- Operations management
- Sales leadership
- Strategic planning
- Mentoring and training
- Staff management
- Organizational development
- Project management
- Digital transformation
- Budget management
- Business planning
- Financial management
- Business development
- Human resources management
- Management team building
- Marketing strategies
Certification
PADI Master Instructor
PADI Emergency First Response Instructor
Languages
English, Chinese (Mandarin)
Native language
Chinese (Cantonese)
Advanced
C1
Malay
Advanced
C1
Timeline
MANAGING DIRECTOR
DIVERTAINMENT SDN BHD
05.2016 - Current
SCUBA DIVING INSTRUCTOR
PADI
05.2014 - Current
Marketing Director
AONEPLUS COMPUTER SDN BHD
01.2012 - 05.2014
Accounts Manager
AONEPLUS COMPUTER SDN BHD
08.2009 - 12.2011
Bachelor of Arts - ANTHROPOLOGY AND SOCIOLOGY
UNIVERSITY OF MALAYA
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