KE XIN CHONG
Summary
Compassionate licensed counsellor with 6 years of experience working with children, youth and families. Dedicated to empowering client toward academic, personal, emotional, and social triumph. Possesses exceptional interpersonal skills, having dealt with a broad range of multicultural communities and stakeholders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Counsellor
CRESCENDO-HELP International School Malaysia
08.2021 - Current
- Provide responsive services through individual and small group counselling to students from Year 1 to Year 13, employing person-centered, CBT, and solution-focused techniques to address socio-emotional, behavioral, and academic issues
- Utilize data analysis tools like PASS to identify students' needs and challenges; collaborate closely with the pastoral team and learning support coordinator to implement tailored wellbeing strategies for students
- Advocate for student success through case consultations and meetings with school personnel, teachers, and parents to develop individualized education and behavioral plans
- Pioneered and launched the Peer Supporter Program in secondary school, leda team of Year 9 to Year 12 students to provide student support through workshops, weekly meetings, and various creative wellbeing initiatives such as the Mental Health Carnival, Connect Corner and connect groups
- Conduct innovative assemblies, talks, and small group programs on various topics including relationship, cyberbullying, self-development and social skills for both primary and secondary students
- Facilitate new student integration through orientation programs, class buddy training programs, and individual check-in sessions, ensuring a supportive and inclusive environment for all
- Offer career exploration and guidance for students using the Holland Code to assess interests and provide personalized advice
Wraparound Intensive Services Therapist
Columbia Wellness
12.2019 - 07.2020
- Implemented WISE (Wraparound Intensive Service) model, an intensive mental health care based on holistic support system that provide guided and individualized care for clients, tailored to youth and family voice and choice
- Performed outpatient individual, group and family therapy for children and adolescent of 5 to 18 years old struggling with significant trauma, Autism, behavioural disorders, Bipolar disorders, depression and relational issues with the application of developmental theory, resiliency theory, Dialectical Behavioral Therapy, CBT and Incredible Years techniques
- Developed comprehensive treatment plans in collaboration with client, families and team support members to identify desired treatment outcomes and aided in the development of strategies for achieving those outcomes
- Provided intensive weekly direct counseling and teletherapy for a caseload of 20 clients and families to help them develop effective communication skills, improve emotional coping, gaining insights of their behavior and thoughts using creative interventions such as play, arts, and homework assignment
- Collaborated with behavioural specialists, medical professionals, community system partners, schools and families to deliver effective patient-centered care
- Deployed appropriate crisis responses at home and school to ensure the safety of clients and provide support for systems partners, families and client in acute situations.
Clinical Mental Health Counselor Trainee
Alta Behavioral Healthcare
05.2018 - 05.2019
- Provided outpatient counseling/treatment services to clients age 3 to 20 in the school, home, agency to restore clients to optimum mental well-being using various techniques including CBT, TF-CBT, motivation interviewing, solution focused therapy
- Implemented evidence-based interventions to address diagnoses such as conduct disorder, major depressive disorder, suicidal ideation, ADHD, trauma and anxiety
- Consistently monitored the treatment plan, goals and discharge plan to ensure appropriate utilization of resources (e.g
- Case management, parent group) to meet patient and family needs
- Provided family therapy and group therapy services (eg. Mindfulness with meals group) for co-occurring, mental health, trauma, and personal growth related concerns
- Provided crisis management from hospitalization and residential treatment
- Assisted families to implement behavioural interventions in the home and reduced symptomology quantitatively
- Complete and maintain clinical documentation (including, but not limited to, intake evaluations, clinical progress notes for individual, group, and crisis intervention sessions, and suicide risk assessments) in a thorough and timely manner.
Residential Counselor
American Scholar Group
09.2016 - 04.2019
- Coached international high school students (8 countries, predominantly China, Vietnam and Korea) on interpersonal skills, daily living skills, and self-care
- Provided counseling and emotional support, through activities and interventions, to students struggling with acculturation
- Identified at risk student scenarios and arrange appropriate referrals to both departmental support services and external specialists
- Formulated career road maps and designed courses of study to advance students' career goals utilizing Strong Interest Inventory and MBTI career test
- Served as a liaison between families and school staff members regarding students' progress updates or academic concerns that arose
- Supported students educational goals through tutoring, supervision during homework sessions, and advocating for necessary accommodations
- Facilitated social and recreational programs to encourage cultural exchange and community engagement
- Performed various administrative duties, including room assignments, incident reports and maintenance requests.
Education
MASTER OF EDUCATION: CLINICAL MENTAL HEALTH COUNSELING -
Youngstown State University
05.2019
BACHELOR OF SCIENCE: PSYCHOLOGY -
HELP University
01.2016
Skills
- Data-driven decision making
- Team collaboration
- Fluent in English, Chinese, Malay
- Intercultural skills
- Academic research/writing
- Curriculum planning
- Group facilitator
- Mediation and crisis intervention
- Case documentation and case management proficiency
- Microsoft office suite/Canva/ Google Drive
- Supervision and leadership
- Interpersonal Communication
Certification
- National Counselor Examination for Licensure and Certification, US
- Licensed Professional Counselor Ohio US
- Completed Incredible Years, WISE training, Applied Suicide Intervention Skills Training (ASSIST)
Languages
English, Chinese (Mandarin)
Native language
Malay
Intermediate
B1
Timeline
School Counsellor
CRESCENDO-HELP International School Malaysia
08.2021 - Current
Wraparound Intensive Services Therapist
Columbia Wellness
12.2019 - 07.2020
Clinical Mental Health Counselor Trainee
Alta Behavioral Healthcare
05.2018 - 05.2019
Residential Counselor
American Scholar Group
09.2016 - 04.2019
MASTER OF EDUCATION: CLINICAL MENTAL HEALTH COUNSELING -
Youngstown State University
BACHELOR OF SCIENCE: PSYCHOLOGY -
HELP University
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