Possesses versatile skills in project management, problem-solving, willingness to learn, and excellent communication skills. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Automation Support Engineer
Intel Microelectronics (M) Sdn. Bhd.
03.2016 - Current
Leading the shift by chairing daily huddle meetings, attending management meetings, and providing updates.
First layer point of contact for any help or issues that arise during the shift.
Conduct a pre- and post-review meeting when a crisis arises that is related to my team.
Generated process models illustrating automation engineering progress, specifications, and details.
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Updated and maintained project documentation for detailed recordkeeping.
Tested, automated and whitelisted software to be used in secure environments.
Completed automation of functional and regression testing.
Performed gap analysis procedures and detailed data reviews to optimize implementation.
Troubleshoot together with all the resources to resolve obstacles that prevent functionality.
Worked closely with Level 3 and other application owners.
Established best practices and innovative solutions to enhance production rates and output quality.
Discussed requirements and processes with project managers and developers.
Kept on track with deadlines for development cycle times.
Deployed to the production environment in all the sites.
Proactively monitoring and ticketing alerts when an issue arises.
Performed weekly and monthly application audits.
Performed monthly patching on the servers and databases.
Performed application installation, upgrade and bug fix.
Performed network and firewall validation during the server startup.
Web Application Developer
Intel Microelectronics (M) Sdn. Bhd.
05.2015 - 03.2016
Designed, implemented, and monitored web pages, plugins, and functionality for continuous improvement.
Pulled from PHP, SQL, JavaScript, and other back-end library knowledge to bolster programming resources.
Worked in both HTML and CSS environments, choosing each protocol, where appropriate, for best results.
Incorporated graphic design knowledge into web app development, enhancing designs with additional rich media assets.
Analyzed user requirement reports to design web applications to meet customer needs.
Maintained advanced knowledge of several programming languages.
Oversaw technical issues and troubleshooting requests to resolve user problems.
Performed pre-release and live diagnostic testing, eliminating bugs and security flaws from in-development and extant product releases.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Education
Bachelor of Computer Science - Software Engineering
UNIVERSITY MALAYSIA PAHANG
Gambang, Pahang, Malaysia
07-2015
Skills
Operational support in manufacturing
Automation system deployment
Lifecycle management in software development
Record-keeping proficiency
Troubleshooting and technical guidance
Experienced in Microsoft SQL Server, Oracle
Experienced in Middleware support
Experienced with various scripting languages
Software troubleshooting
Project management coordination
Stakeholder engagement
Mentorship development
Hobbies
Outside of work, I enjoy traveling and playing badminton. I believe in the power of building strong relationships through trust and open communication.
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Automation Support Engineer
Intel Microelectronics (M) Sdn. Bhd.
03.2016 - Current
Web Application Developer
Intel Microelectronics (M) Sdn. Bhd.
05.2015 - 03.2016
Bachelor of Computer Science - Software Engineering