Kevin Sam

1) Participated in the design of risk models covering credit risk, swap risk, user arbitrage risk etc.

2) Conducted multidimensional analysis of high-profit users to ensure no high-risk entities adversely impact company PnL.

3) Monitor and maintain the PnL of 3 forex brokers, with a combined capital up to 400 million.

4）Collaborated across departments to complete 7 projects in one year, including research, data organization, event establishment etc

5）Engaged with brand founders to report company PnL data, risk data, spanning from daily to annual reports, as well as specific event metrics and competitor research data.

6）In 2023, achieved a 90% high timely capture rate for issues with 3 brand clients. (Illegal Profit vs. Recommended Deduction Amount)

1) Within 3 months, achieved full scope business activation.

2) Maintaining CSAT above 92%, with a peak daily reception record of 120 case daily (during the Luna incident).

3) Led and mentored new team members, imparting product knowledge

4）Successfully coached a new team member to become the department's top performer for the month.