King Seong Low
Sole Proprietor
Ipoh,08
Summary
Dynamic leader with a proven track record at Happy Moments Bar And Dine, excelling in business development strategy and employee development. Spearheaded growth initiatives, achieving significant market expansion. Skilled in strategic planning and negotiation, adept at fostering high-performing teams and driving profitability with a focus on cost control and analysis.
Determined leader with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Professional business owner ready to leverage extensive experience and robust skill set. Proven ability to drive growth through strategic planning, financial management, and effective marketing. Strong focus on team collaboration and adapting to evolving business needs. Known for reliability, resourcefulness, and achieving outstanding results in competitive environments.
Highly motivated and resourceful individual with positive, upbeat approach to problem-solving and client relations. Demonstrates solid understanding of business operations and financial management, coupled with advanced skills in strategic planning and customer service. Committed to driving growth and delivering exceptional results through innovative solutions.
Experienced with business management, client relations, and financial planning. Utilizes strategic thinking to drive business growth and operational efficiency. Knowledge of market trends and business operations, ensuring long-term success.
Business professional with proven track record in entrepreneurship and strategic planning. Expertise in managing all facets of business, from operations to financial oversight. Known for fostering collaborative team environment and delivering reliable results. Proficient in decision-making and adaptive to changing business needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Sole Proprietor
Happy Moments Bar And Dine
03.2023 - Current
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Conducted thorough market research to identify new opportunities for growth and expansion.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Regional Manager
RHB Insurance Berhad
09.2015 - 03.2023
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Branch Manager
Zurich General Insurance
06.2008 - 08.2015
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
- Created and executed marketing strategies, increasing brand awareness and attracting new customers.
Business Development Manager
Allianz General Insurance
04.2006 - 05.2008
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Oversaw budget allocation for marketing initiatives, ensuring cost-effective spending and financial accountability.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Marketing Manager
Berjaya General Insurance
02.2003 - 03.2006
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Developed key account relationships for improved client retention and long-term partnerships.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Built relationships with customers and community to establish long-term business growth.
Marketing Executive
MAA Assurance
09.2001 - 01.2003
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
Education
MBA - Business Administration
Universiti Utara Malaysia
Kedah 04.2001 -
BBA - Business Administration
University Of Northumbria At Newcastle
United Kingdom 04.2001 -
Skills
Business Development Strategy
Timeline
Sole Proprietor
Happy Moments Bar And Dine
03.2023 - Current
Regional Manager
RHB Insurance Berhad
09.2015 - 03.2023
Branch Manager
Zurich General Insurance
06.2008 - 08.2015
Business Development Manager
Allianz General Insurance
04.2006 - 05.2008
Marketing Manager
Berjaya General Insurance
02.2003 - 03.2006
Marketing Executive
MAA Assurance
09.2001 - 01.2003
MBA - Business Administration
Universiti Utara Malaysia
04.2001 -
BBA - Business Administration
University Of Northumbria At Newcastle
04.2001 -
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