Kevin Au

Responsibilities:

• Provide deep subject matter expertise relating to employment policies and benefits across all businesses.
• Contribute to Global Policy and archetype development by providing local legislative insights, analysis and benchmarking in order to input into the overall development of global policies and benefit programs.
• Lead the roll out of global policies, archetypes and continuous improvement initiatives via development of change and engage plans and supporting leader/HR engagements.
• Work closely with HR Operations in implementation of all Reward policy and processes.
• Drive operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.

Notable Achievements:

• Significantly reduced operational medical costs by 20% through comprehensive process improvement initiatives. Note that medical cost contribute to significant benefit cost on an annual basis due to medical inflation.
• Launched several market leading rewards program such as flexible benefits and work programs, parental leave, etc.
• Successfully managed the implementation of Workday system replacing the legacy systems.

Responsibilities:

• A member of the Malaysia HR Leadership Team leading strategic Employee Relations and Industrial Relations agenda for Shell Malaysia
• Defend and protect Shell Malaysia’s reputation including building a healthy local ER/IR climate with 4 unions nationwide.
• Lead the HR crisis management response team in emergency scenarios.
• Manage external risks and ensure compliance with external legislative requirements including managing all HR case investigations.
• Lead global proactive interventions aimed at improving quality of leadership/ employee engagement through line managers.
• Drive an inclusive workforce, create good worker welfare and champion the overall D&I agenda for the Country.
  

Notable Achievements:

• Successfully defended Shell Malaysia in various employment litigation cases preventing reputational harm and potential damages in excess of RM3 million.
• Strengthened the overall pipeline of HR case investigators in partnership with Global ER/IR team
• Implemented various proactive ER/IR initiatives to foster a healthy and positive work environment resulting in the first of its kind 4 years Union Collective Agreement instead of the standard 3 years.

Responsibilities:

• A member of the Malaysia HR Leadership Team leading strategic HR agenda for Shell Malaysia’s functions (i.e. HR, Finance, IT, Legal, Health, Communications, Real Estate and Govt Relations).
• Drive and integrate various change and talent management agenda for the functions through structure optimisation, resourcing and local talent succession.
• Spearheaded diversity and inclusion strategies, resulting in a more inclusive workplace culture.
• Own the country HR interface with HR Shared Services to deliver operational excellence support across all Shell Malaysia businesses.

Notable Achievements:

• Managed various transformation journeys within the functions resulting in a modernised operating model, new technology implementation and high-grading of talent.
• Implemented Continuous Improvement (CI) techniques and tools within HR resulting in improved efficiency, cycle-time and waste reduction.

Responsibilities:

• A member of the Malaysia HR Leadership Team leading strategic HR agenda for Shell Malaysia’s multi-million dollars Upstream projects such as Gumusut Kakap, Malikai and Prelude FLNG.
• Drive and integrate various change and talent management agenda for the projects through organisational design and optimisation, resourcing, talent succession and mobility.
• Manage complex HR projects, leading to increased organizational effectiveness and employee engagement.

Notable Achievements:

• Delivered robust technical skillpool succession strategy resulting in accelerated localisation progression through reduction of reliance on expatriate especially for niche skillsets.
• Project managed the organisation redesign project resulting in a 30% increase in technical efficiency and resource utilisation.
• Implemented several leadership and team dynamics intervention program resulting in higher employee engagement and team leadership scores (80%+)

Responsibilities:

• Lead the strategic HR agenda for the Sales & Marketing function covering almost 1,000 employees.
• Drive talent management and development initiatives such as the Career Paths program, High Potential development program, talent reviews and targeted resourcing strategy.
• Facilitated organizational change through effective communication and collaboration with senior management.

Notable Achievements:

• Led the people change agenda for progressive Trade Marketing route-to-market initiative by transitioning all in-house distributors to an external master distribution resulting in increased resource efficiency and significant cost savings.
• Reinvented employer branding and resourcing strategy resulting in an upsurge of successful external top talent hire

Responsibilities:

• Manage the Industrial Relations agenda for BAT Malaysia such as Union collective bargaining, case investigation, disciplinary and grievance matters.
• Lead external engagement with government officials and authorities pertaining to all Malaysian Labour Legislation matters

Notable Achievements:

• Successfully managed and delivered the Voluntary Separation Scheme and retrenchment program without any industrial action
• Delivered a strategic project on major misconduct prevention resulting in ~40% decrease of employee misconduct (i.e theft, misappropriation of stocks, etc)

Responsibilities:

• Developed actionable strategies and implemented key Rewards related programs including salary & benefits benchmarking, job evaluation, special incentives, policy revamp, etc.
• Drive rewards education for the HR community and business line managers.

Notable Achievements:

• Successfully supported the launch of the Regional Rewards Center Of Excellence Team in Asia Pacific.
• Automated key rewards tools resulting in significant reduction in manpower cost and time.
• Modernised several key rewards benefits resulting in the highest ever employee satisfaction survey scores for Rewards in BAT Malaysia to date.

• Two (2) years structured program with rotations in various specialist and generalist HR roles such as HR Business Partner for Supply Chain & Marketing, Rewards, ER/IR, Recruitment and Organisational Effectiveness.