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Associate Principal Engineer

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Versatile professional with strong experience in customer service, sales, and supervision across retail, trading, and service industries. Skilled in product promotion, troubleshooting, and after-sales support, with proven ability to handle customer inquiries, resolve issues, and maintain smooth daily operations. Recognized for delivering excellent service, driving sales performance, and building lasting customer relationships to support business growth.

Dynamic sales professional with a proven track record at Cuckoo International, recognized as a top 200 Sales Representative in Malaysia. Expert in customer relationship management and effective sales closing, I excel in developing pipelines and fostering customer loyalty, driving significant revenue growth through strategic engagement and consultation.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers.

Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Experienced professional with 4 years in administrative and operational support roles. Skilled in documentation, data management, process improvement, and stakeholder coordination. Detail-oriented, efficient, and proactive in daily business operations. Committed to continuous professional development and eager to take on new challenges. Capable of working independently or as part of a team to deliver quality results and support organizational goals.

Dynamic electrical professional with a proven track record at Syarikat Sri Wang Engineering, excelling in project coordination and team leadership. Adept at problem-solving and scope management, I enhance project outcomes through effective communication and meticulous compliance with industry standards, ensuring high-quality installations and client satisfaction.
Experienced with project coordination, supporting teams to achieve project goals. Utilizes organizational and communication skills to ensure smooth project execution. Track record of effectively managing schedules and resources for timely project completion.

Disciplined and motivated retail professional with strong leadership skills and high stress tolerance. Experienced in multi-tasking, team coordination, and streamlining daily operations. Enthusiastic, hands-on and driven to improve efficiency, team performance, and customer satisfaction.

 Result-driven and meticulous professional with a solid foundation in data management and spreadsheet proficiency. Adept at leveraging Microsoft Excel to organize, analyze, and maintain accurate dataset with a keen eye for detail. Demonstrated ability to streamline data entry processes, ensuring efficiency and precision in all tasks. Self-motivated and resourceful, with a strong commitment to continues learning and skill development. Fluent in both Malay and English, with excellent to apply my technical expertise and problem-solving skills to contribute effectively in a data-focused role. 

Sales and service professional with extensive expertise in managing high-performing teams and elevating client satisfaction. Known for fostering strong team collaboration and consistently achieving results. Skilled in customer relationship management and strategic planning, adaptable to dynamic business requirements.

To take challenging jobs in Sales & Service in any of the Manufacturing Engineering, Equipments. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Dynamic Sales & Service Manager with a proven track record at ERGO HANDLERS, excelling in lead generation and vendor development. Expertise in quality assurance and production management, driving successful project outcomes. Adept at technical support and solution consulting, fostering strong client relationships to enhance satisfaction and operational efficiency.

KETTY FAIRUS BINTI IBRAHIM

Summary

Overview

Work History

Sales & Service Manager

Sales & Service Technician

Administration Executive

Administrative Assistant

Plantation Clerk

Education

High School Diploma -

Skills

Timeline

Sales & Service Manager

Sales & Service Technician

Administration Executive

Plantation Clerk

High School Diploma -

Administrative Assistant

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