
Dynamic Sales & Service Manager with a proven track record at CUCKOO Malaysia Berhad, adept at leading teams and driving sales strategies. Skilled in Microsoft Office and fostering strong customer relationships, I excel in time management and have successfully managed over 500 customer interactions, enhancing service efficiency and satisfaction.
- Supervise 16 sales and service technicians across locations
- Managed sales and service areas: Bongawan, Membakut, Kuala Penyu, Menumbok, Beaufort, Sipitang, and Lawas
- Conduct weekly meetings and monthly branch activities
- Plan sales strategies and branch monitoring
- Manage stock arrangement and complaint cases
- Managed sales and service in areas of Sipitang, Beaufort, Lawas, Keningau
- Handled over 500 machines and customers
- Managed stock and inventory
- Proficient in Microsoft Office (Word, Excel, PowerPoint)- Strong communication skills- Efficient in time management and teamwork- Prepare monthly sales planning and strategies- Build and maintain strong customer relationship