KESHIINI D/O PITHAIH

-Perform daily alert reviews using blockchain analytics, reports, and referrals.
-Investigate matches against watchlists; escalate suspicious activity as needed.
-Monitor transactions and conduct risk assessments to detect potential money laundering.
-Coordinate RFIs with internal teams for case investigations.
-Research adverse news and document findings to support alert resolution.
-Maintain accurate case files and supporting records.
-Collaborate with Compliance, Legal, and Risk to align with AML strategy.
-Support transaction monitoring system validation and updates.

-Preformed level 1 review known as 'alert investigation' involves examining alerts generated in Transaction Monitoring System using internal data and an external data to justify the transactions.

-If the investigation reveals no concern, the alert can be closed, if investigation reveals concern, escalation to level 2 is required for further investigation.

-Performed level 2 review known as 'case investigation' involves examining the findings of the level 1 investigation and conducting a more detailed analysis, which requires obtaining additional data including internal data that not accessible to level 1 investigator.

-If the investigation reveals concern, Suspicious Activity Report (SAR) is required with regulator.

-Performed level 1 review known as 'alert investigation' involves examining alerts generated in Transaction Monitoring System using internal data and an external data to justify the transactions.

-If the investigation reveals no concern, the alert can be closed, if investigation reveals concern, escalation to level 2 is required for further investigation.

-Handle booking for Import Bill Collection.

-Handle financing for Packing Loan and Invoice Financing.

-Assist customer queries related to Import Bill Collection, Packing Loan and Invoice Financing.

-Assist customer queries about bank products and customer accounts.

-Assist customer review and explain account charges and fees.

-Assist customer in redeeming coupons and promotions codes.

-Assist on customer complaints.

-Achieve the target sales.