Kervin Cheng

Report to VP, Asia Operations.

• Gathered, organized and input information into Demand and Supply Dashboard to identify need to make material's pull and push action to suppliers.
• Maintained SAP planning parameters and operational data to ensure data accuracy for the preparation of monthly supply and demand forecast planning.
• Assisted executive management with data-driven insights into long-term business growth opportunities through detailed trend analysis reports on relevant market factors impacting the organization's bottom line.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Managed 3PL warehouse operations to ensure timely materials' fulfillment to manufacturing activity.
• Assisted Accounting team to reconcile purchase price variance claims made by contract manufacturers.
• Prepared GST records for Tax manager to make quarterly GST filing to IRAS.
• Gathered financial data (current/non-current assets/liabilities, spend budget, inventory projection and inventory provision) for financial reporting.
• Conducted regular reviews of operations and identified areas for improvement.

Report to General Manager of Supply Chain Management Department and lead a team of 4 Supply Planners.

● Regional Demand Planning

○ Organized monthly Sales and Operations Planning (S&OP) meetings with sales offices across the Asia Pacific region, including China, Hong Kong, Taiwan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Myanmar, Australia, and New Zealand.

○ Developed demand plans based on forecast accuracy and market trends.

○ Conducted annual market demand survey to capture the latest demand structure and patterns from each sales office in the Asia Pacific region.

● Regional Supply Planning

○ Consolidated regional supply forecasts and procured goods from Asia, Europe, and United States for distribution to each sales office in the Asia Pacific region.

○ Maintained regular communication with suppliers to track delivery schedules and ensured timely fulfillment of sales office requirements.

○ Implemented regional supply and demand balancing strategies to reallocate supply based on demand priorities among sales offices.

● Inventory Management

○ Managed regional hubs and sales offices' inventory levels to align with the company's inventory budget and operational requirements.

○ Conducted quarterly reviews to identifying optimal stock levels to address supply and demand fluctuations.

○ Performed yearly reviews to update item ABC classification.

○ Monitored inventory aging and developed plans to reduce aged stock through strategies such as purchase order cancellations and initiating inventory depletion plans with the sales team.

○ Conducted yearly reviews and propose to management the write-off of obsolete inventories.

● Product Life Cycle Management

○ Product pre-launch: Coordinated the collection and submission of initial orders and ensured timely delivery of goods according to the launch schedule of each sales country.

○ Product post-launch: Monitored and adjusted supply levels with suppliers according to market situation.

○ Product end life: Developed risk assessment options (for excess or shortage) and presented to management.

● Suppliers' Performance KPI

○ Conducted quarterly performance reviews with suppliers to uphold agreed service levels and fulfillment rates. Key performance indicators (KPIs) include lead time from purchase order to ship date, purchase order response time, forecast accuracy, and cargo quality (addressing claims such as damage, under shipment, over shipment, or incorrect shipments).

● Inventory Outlook

○ Produced monthly inventory outlook to HQ Japan.

○ Conducted background investigation and produced explanation of inventory outlook gap.

● Revenue Outlook

○ Produced monthly revenue outlook for business planning group.

○ Conducted background investigation and produced explanation of revenue gap.

● Account Payable and Receivable Reconciliation

○ Supported Finance on reconciling statement of account gap.

● Continuous Process Improvement Project

○ Developed dashboards to enhance data visibility, covering revenue trends, supply vs demand, inventory trends, and key performance indicators (KPIs).

○ Redesigned supply chain strategy to incorporate both centralized and decentralized distribution centers.

○ Created and implemented regional optimal stock strategies for hubs and regional offices.

○ Streamlined and automated workflows to enhance efficiency and effectiveness.

Report to Warehouse Operation Manager and lead a team of 80 warehouse employees.

● Warehouse Inbound/Outbound;

● Importation/Exportation;

● Transportation management;

● Contract management;

● Customer service;

● New business set up.

• Account Payable / Receivable