Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Hi, I’m

Jace Keow Li Chean

Pulau Pinang,Bukit Mertajam
Jace Keow Li Chean

Summary

Driven entrepreneur and seasoned Sales Consultant with a proven track record at Kamay, adept in Canva design and exceptional in fostering customer relations. Skillfully increased brand visibility and customer satisfaction through innovative social media content and personalized service, boosting sales and streamlining processes for efficiency. Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Prosperous Job Title with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships.

Overview

3
years of professional experience

Work History

Som 1
Anywhere

Online Business Owner
08.2023 - Current

Job overview

  • Created engaging social media content to increase brand awareness and attract new customers.
  • Utilized various e-commerce platforms to broaden audience reach and maximize sales potential for the online business owner resume.
  • Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
  • Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.

Kamay
Butterworth ,Penang

Sales Consultant
07.2023 - 12.2023

Job overview

  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Mattress Premium Outlet
Jawi , Penang / Butterworth , Penang

Sales Consultant
10.2021 - 07.2023

Job overview

  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Followed up with existing customers to provide additional support and address concerns.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

Education

SMK Taman Perwira
Bukit Mertajam, Pulau Pinang

Secondary School
2017

University Overview

Skills

Canva design, PPt

Software

Canva

Ps

Languages

Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Japanese
Beginner (A1)
Malay
Intermediate (B1)
Thai
Beginner (A1)

Timeline

Online Business Owner
Som 1
08.2023 - Current
Sales Consultant
Kamay
07.2023 - 12.2023
Sales Consultant
Mattress Premium Outlet
10.2021 - 07.2023
SMK Taman Perwira
Secondary School
Jace Keow Li Chean